Overall Ratings & Reviews Occidental Jandía Royal Level - Adults Only

Occidental Jandía is a lovely hotel. We had the Royal Level package, and the selection of food and drinks was great. Lunch and dinner offered a good variety of healthy options. There were plenty of drink choices as well, and the cocktails were especially good. I was also impressed by the staff. There was a waiter named Dani in the Royal Level restaurant who was very kind and took the time to explain a few things about the culture and economy of Fuerteventura and the Canary Islands. Coincidentally, his brother—who works at reception—helped us book a taxi when we were leaving. Cynthia at the front desk also gave us a very warm welcome when we arrived.

Ezcellent, as always

Good food, big rooms, friendly staff, easy walk to beach and hills. Nice and quiet in the adult only area Spa facilities were a bit cold Disappointed there was no bike hire, facilities felt a bit basic given the premium vibe the hotel is going for

The shower tray is very slippy and there is no grab handle. Internet very slow. Food is good and we enjoyed our stay.

We had an excellent stay, very relaxing and peaceful, we were brilliantly looked after. The staff were all very helpful and friendly especially in the restaurant. Even had the opportunity to try yoga on a paddle board - wobbly but good fun! Would definitely recommend.

excellent time as always...

Amazing week stay at the Royal Level. Staff were amazing, food was excellent and the deluxe room was worth every penny.

Excellent pools and sunbeds. Nice food and service at breakfasts and buffet meals. Does not cater well for snacks for those not on half/full board. Cleaning of room was late on 2 days (out of 6). Hotel does not offer airport transfer.

The stagff, the comfortable beds, the drinks package make the stay here worthwhile. The property is tired and sunbed cushions and room decor downgrade this review. Food choices and inspiration have declined but this may be because of the worldwide avaiability of produce.

Fantastic stay. Amazing staff, food and drink. Wouldn’t hesitate to return.

Ok, but the customer service should be better for this level of the hotel... Only bar service,noone would bring your drink to you, the royal level had very limited and not super luxury choices when it comes to food.

Beautiful resorts, great food and friendly staff

The hotel rooms are a little dated in terms of decor, but you cannot fault the service, the food and drink or the attention to detail in and around the Royal Level. This was a trip away for my boyfriends birthday, which we celebrated whilst there. He received a bottle of Cava, chocolates and a gift from the Royal Level team and they had organised for a bottle of Cava to be served at dinner as a surprise. Very quiet in and around the hotel, due to current circumstances, but it didn't detract from our stay.

Huge hotel, but still very good service. Hotel was very quiet due to the current world situation. Nice big rooms with a big comfortable bed, good pressure shower, and lovely views overlooking the pools and the beach. The rooms are a little bit dated, and could probably do with a refurb in the next few years. The minibar was completely free, and every time we returned to the room, there was a new bottle of Cava and chocolates. Lovely place, and stunning beach nearby. Would definitely return.

All ok still some details not that great: royal reception service never there, spa schedule incorrect, no one mentioned the shuttle for the beach was not available, it is not beach front, and gym never available as per processes hence it was always empty

The Royal Level pool and restaurant / bar are lovely and there was never any problem getting a sun bed. Staff were very friendly and attentive. Our room was in the main hotel and although comfortable it was quite dated and close to the theatre so very noisy some nights.

loved the exclusivity of the royal level, lovely food, truely excellent staff in the bars and restaurants

Hotel was very nice. We been upgraded to suite room, which was lovely. Staff was exelent. One small “-“ for not having iron in the hotel. There is ironing service in the hotel but take couple off days.

Only a short Stay in Royal level. Arrived late approx 1100pm and Royal level reception not opened. So had to use main reception. The young lady booking us in along with other who had just arrive (not Royal level) was conscious we were Royal level and tried to book us in whilst still dealing with other guests. The result was we did not get an overview of what facilities and extras we were entitled to as guest at Royal level. Hence we missed out on quite a lot since short stay and only learnt of other entitlements close to departure. s

Accommodation and facilities excellent as were the staff. The meals at Royal Level were to a very high standard, plenty of choice and always varied.