Reformed historic property into modern apartments. Our experience was fine. Good location.

Great staff. Super clean.

Perfectly clean, the staff were friendly and helpful, the area was convenient for food and entertainment and was very close to transport. Absolutely a perfect stay!!

Great hotel!

Fab clean comfortable room and really friendly staff, great base for us heading to mad cool - likely to book again for next year!!

Very convenient for walking downtown—friendly staff and great bar area—rooftop terrace is really pleasant in the evening—highly recommend!

Friendly staff Good location

First, the good: Staff great, location great w/proximity to Atocha, walkable to main areas. Hence 3 stars. However, the room was not what I expected at $225ish. Be aware, a basic room as I booked is barely large enough for 1 person- may not be a full room but a space worked around a building structure (i.e. not rectangle) w/ about a foot to get around the bed. Room/bathroom are very dim. The small window only looked into a small space btwn buildings-no sense of time of day; didn't add light. Then there's the noise: plumbing/toilet use in other rooms, AC fan making a constant noise, door slammings in hallway, Only highway motel amenities. No lotion, hair conditioner, Instant coffee powder, no bottled water. No coffee in lobby either. Also, this hotel does "test charges" to your credit card rather than temporary authorizations! I wasl 2x charged for $225ish then credited back a slightly lesser amount, in addition to charging for my stay. Staff said hotel fully booked, so had to do that (??) and I must bear the exchange risk (a couple of bucks, but how is this OK?). I'd probably simply accept all of the above at $100-$150/night. But this hotel is very overpriced.

All was good except for the loose bathroom tile.

Hotel was very nice. The location was convenient to both museums and historical area. Room was spacious. Breakfast was wonderful. Staff was helpful. Although check-in wasn't till 3PM, staff allowed us to check-in when we arrived in the morning.

Sweet rooftop bar. Could do with a little more shade! Lovely staff. Beautiful room with fierce air conditioning.

The Atocha is in an excellent location. Everything else was great, no complaints. Highly recommended.

The pictures online are somewhat deceiving. They own several locations and put all the pictures together. The one I stayed in was nothing like the pictures and didn’t have a pool. Just be aware of what you are booking when booking this.

We were only in Madrid for one night but the hotel was in a great location, lots of restaurants and shopping within walking distance. The staff were very friendly.

Great accommodations and breakfast.

Traveled with spouse and child, and we would definitely stay here again. Perfect location and very clean.

.

The breakfast and dinner buffet were phenomenal. I would recommend both, they have a great spread of quality local food. The front desk staff was also very knowledgeable and helpful. The spa and pools were some of the nicest I’ve seen. One thing that could be improved is communication between the front desk and dining staff. Overall, one of my favorite places I’ve stayed, would certainly come back. I didn’t want to leave to be honest.

Good central location with helpful staff.

Hotel is located very close to all Madrid sites. Room is specious with window to the street. Bed is comfortable. We enjoyed roof top for sunset and used swimming pool to relax and have very delicious drinks. Staff is friendly. Hotel is very well maintained. Would stay there any time.