Overall Ratings & Reviews Hampton Inn and Suites Birmingham/280 East-Eagle Point

Check-in was super easy. The staff was great. The curtain situation could have been better. It was sheer type curtains. The breakfast was pretty good

Na

This was a very nice hotel to stay at.

We stay at this property whenever we are through the area because it has always been a pleasant experience.

We added 2 more days on to the 1st night. The stay was good!

The staff were very nice and we had a good stay while we were having repairs done after breaking down on the road. The hotel was in a good location, with walking distance to many types of stores.

The rooms were impeccable. The bed was so comfortable.

Anthony’s reception was like a warm hug! Outstanding customer service! Hotel was comfortable and clean. Excellent breakfast as well!

Loved it! Very clean and quiet. Breakfast is good and staff is very nice and patient. Would stay here again! 10/10!

Very nice hotel, great location, friendly atmosphere.

A nice and spacious room

Great room, very large. Breakfast was good.

Great property.

The area is so beautiful and peaceful. Several parks close by.

A place we stay whenever we're traveling this way. Pet friendly is a plus and a must!

I had two rooms for one night - parents in one room and college-age daughters in the second room. We were in town for the funeral of a very close family member. After a full day in dress clothes, we all needed a shower. There was no hot water in either shower of the two rooms. At checkout the next morning, I told the desk clerk the stay was disappointing due to not being able to take a warm shower. She didn’t seem to care and was not at all apologetic about it. I will not stay there again, and will think twice about any other Hampton Inn.

It was good. My key kept not working. They didn’t tell me to keep it away from my phone. The plastic wear at breakfast is of poor quality. I couldn’t even cut my food. The forks bend and are useless. Get a new supplier. I am an older person and do free weights but there are never smaller weights like 2,3 or 5 pound weights, only much higher ones. Lesser weights would be appreciated. All else was great and we will be back.

Excellent service. Staff went beyond to provide for us during snow/ice storm. Friendly, helpful staff.

Tyler on the afternoon shift was very thoughtful and kind! Our daughter had had surgery nearby and she was having trouble walking in. Tyler was quick to offer a wheelchair and his help. The morning staff was very friendly and welcoming! over all this was a great choice for our stay

Staff went out of their way to accommodate us