Catalina Beach Resort

Explore Catalina Beach Resort
8.0
Very Good
From 475 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.6

Service and Facilites

8.8

Traveler Reviews Catalina Beach Resort

Number of reviews per page
20
40
Top reviews
Marc E
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff, clean rooms with daily maid service, great view of beach and ocean. There is a beach bar with service on the beach and a sunset bar with a nice happy hour.
Beulah
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, gorgeous sunset views, lovely sandy beach with access to snorkling- alot of stairs so not for the faint of heart.
Charlotte Ann Newton
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is made up of several buildings on a hill. It is all stairs, no elevator. Good exercise..Great beach.
Douglas Ward
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our overall experience was not great. Our first room was dirty , safe didn’t work no windows or AC. We upgraded at a cost to a better room which worked out much better. Check in was poor , no information was given to us by front end staff regarding special events, no map of the resort. Most of the staff seemed to be indifferent to requests from guests. The few bright spots was Alberto in the breakfast area without him we wouldn’t have known about special dinners or events or what the breakfast plan included. We kind of got the feeling that resort did the bare minimum just to keep the resort open. Checkout was a little bit of a challenge do to extra costs which most we’re prepaid but some were not.
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Iris
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful view of the bay. The staff were very nice and helpful. Special shout out to Alberto (the waiter) who was great.We already made reservations for a return trip in November.
Willard
icon-with Pet
with Pet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

yes
Suellen
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful ocean view and nice big balcony for the room we stayed in
Leah
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay at Catalina Beach resort. It was our 2nd trip to zihua but our first stay at Catalina. We loved the location. It was a nice distance to walk to town. We enjoyed having the private beach with palapas, beach towels and our own bar. Our favorite bartender Alberto took very good care of us. The breakfasts had a great variety of food.....fruit, eggs, bacon, eggs, pancakes, french toast, juice, coffee....and much more. We ate dinner at the resort for 3 nights and they were by far some of our best meals of our 2 week stay. One night we enjoyed the sunset beach bbq dinner and it was FABULOUS! The steak was melt in your mouth and the lobster was to die for. A big kudos to Hector who served us for breakfast and for 2 of our panoramic bar dinners. He was so helpful.....recommended things for us to do around town and sharing lots of local stories. The ladies at the reception accommodated all of our requests. It was a 100% stress-free holiday and we will definitely be returning. Thank you Alberto, Hector and the rest of the Catalina team for making our holiday on to remember.
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Daniel
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

So many stairs, our major complaint- very poor service. We watched the waitress put left over salsa from one table back into the main container and then scoop it back out for a new table . Disgusting
Joesph
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Karen
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I highly recommend the Catalina Beach Hotel. Old world style Hotel. Could use some updates, but is clean, beautifully designed, and the service is incredible. The staff are wonderful. The private beach is heaven. The view from the balcony of our room was lovely as was dinner on the terrace. Watching the sun go down over the ocean was incredible. The Staff: Alberto, Hugo, Grace, Julie, Antonio, and Edgar, were so helpful and kind and really helped me out with making sure I did not get anything with gluten in my meals. The only thing I would caution is if someone is in a wheelchair or cannot do stairs. There are a lot of stairs! I got a good workout Daily. Some people didn't like that there was plastic on the windows. I thought it was ingenious. I could hear the ocean at night, but no bugs came in! Bathroom was clean hospitality and cleaning staff were great. We even had daily artistic creations with the towels that delighted us every day. The food was spectacular for dinner. The lunches were not good for gluten-free people, but were spectacular for my kids. And they had wonderful things like Thursday night buffet, and weekend dining on the beach, which was lovely for families, but also very romantic for couples. Location was great, and good security. It felt very safe always.
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Margaret
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The view was lovely though some trees did interfere with a clear sight line. There are lots and lots of stairs, whether going to the beach or the pool or the restaurant. Restaurant staff is very good and friendly though sometimes our breakfast was cold. Reception staff was okay but not particularly helpful. The bed was hard and the pillows even harder. The lampshade was ripped and the curtain was not properly hung. There was no guide or map to help you navigate the resort. So many little things that would have made our stay better. I wouldn't stay here again for price.
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Dana
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All was good. Not. a 4 stat but clean and good value for money
susan
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Classic hotel overlooks wonderful LaRopa beach. My parents stayed there 50 years ago and I bet it has not changed a bit. The stairs mean this is not the right spot for people with mobility issues. Restaurant food good
Victoria
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was always perfect, complete with towel sculptures.
Susana
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall was ok, bed was very stiff, servers took forever to bring food and drinks. But the views were incredible.
Nancy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very lovely week's stay at the Catalina Beach Resort. The pool was just perfect. The staff were so accommodating and the Sunset bar was so great. Our room was cleaned daily and I loved the towel arrangements that were created for us. The bed was nicely firm and so comfortable. A very enjoyable stay!
Monica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a fabulous vacation. Thank you to all the staff who treated us like family.
Tracy
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Resort is very old, I would call it a vintage resort for sure! Needs a lot of maintenance!! Nice beach area to relax on, staff was friendly, housekeeping good. Many many stairs! Food was average, prices higher than other restaurants in the area. Zihuatanejo is a smaller resort area, easy to get around, would not stay at this resort again.
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Mary Jane
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The whole place is deteriorating: the exterior stairs are dangerous: uneven and missing railings....only a sheet on our bed...tiles missing around bathroom sink.... We moved to another hotel it was so awful: Definitely not a 4* accommodation.
Number of reviews per page
20
40