Poor check in with no bell man, had to carry our bags uphill further that two handicap seniors would have liked. No hot water in the morning, they kept saying it was going to be back on but never did by the time we checked out. Complained and they purchased us a breakfast for the inconvenience. Nice experience in the rainforest though

If you are elderly it is unsafe. The rooms are not inclosed so no heat or AC, the room was very small but the bed was comfortable, guess I didn’t do my research or they were vague on the conditions you were going to stay in. I saw only a few animals and the breakfast were not free. Nothing was climate controlled on the property. Then walking to your room or anywhere else was very slippery and steep.. Not a lot around either. We left early because it was pouring and I mean pouring rain. I couldn't get dry or warm and we were informed it wasn’t going to improve. But the time it wasn’t raining was nice.

Rained the day we were there. Got to see a weeks taper at dinner. Staff was friendly and helpful.

Rustic experience in beautiful natural setting.

Beautiful stay in the “quiet” jungle. We would stay again.

Excellent service and gentle personal.

What a wonderful place! I am so happy I found this place as I was able to enjoy a couple of days here; the service was fantastic as well! If you love being sorely fed by nature, I recommend you stay here; at least for a night.

If you want to see birds and animals, this is the place to be. If you can get cabin #10, you have a great bird tree view.

This is a nice place to unwind for one or 2 nights. Rustic lodge, pillows and sheets need update. I like the gondola, you can really hear the trucks from the hwy. eventhough they are inside the forest.

You are out in the middle of a National Park. That is going to appeal to some and seem bad to others. There is one gift shop, one restaurant, etc., but I like getting to make friends with the staff and the scenery and unique beauty is what I came for.

Basic room in forest. Only seating is on porch. Some windows are glass, others screens. Even being a mile off the main highway, truck engines were louder than most insects. And you can sometimes hear snoring from other rooms. Convenient location if you want to use the tram/zips or hike in the national park up the road. Dining for dinner was pretty good, though only tried vegi pasta and steak. Breakfast was 7:30-9:30 and had several menu options including eggs or pancakes. Birders seemed to find a lot of interesting birds. I only saw a few toucans.

As soon as we got out of the car we were taken to see a Tapir! Friendly staff & amazing location

Lots off green around, but the room was old and nothing inside 1 bed and 2 night table, no A/C a old ceiling fan moving humidity around the room. Even saying it is a Park you could listen to track using their Jacob Brake the whole time day and night. Cracking floor and a toilet you pray before flushing never know the result. And the restaurant forget it they don’t even have a bottle of Vodka to serve you a drink.

This place is so beautiful! If you are looking for a place away from everything , this is it. Rooms are clean, property is well maintained clean staff is so friendly. Some of the things I didn’t care for , was there is no way to get coffee first thing in the morning. Not everyone waits till 730 to get coffee . The other issue I had with the property is that it’s a one way road to get in and out. In the early morning and late at night they had nobody there to let you out. Reception should be there 24/7

I loved its beautiful location and the great activities offered at the site (e.g., night frog walk). The staff were very friendly and helpful!

Literally like camping in the jungle. Amazing experience. We saw so many animals within feet from our cottage. Rooms are very well ventilated with screens so AC is not needed but you need to be mindful that people can easily heard you talking in the neighboring cabins.

Great place to explore the jungle and forest just outside Braulillo NP. Friendly, knowledgeable guides with good English. Resident sloth outside the dining area and tapirs which come out at night. Not much in the way of food or drink, but we’ll enough.

Ok first the good: the location being in the middle of the jungle and on a ecological reserve is awesome. The jungle is amazing and it’s so fun to see all the cool wildlife. The staff was pleasant and friendly. The bad: this was advertised as a nice, clean, quiet space and it was none of that. The lodge is right off of the main highway so you can hear big rigs breaking all night long! The room is adjoined to another room (unless you get the suite) so you are sharing a porch and windows with other guests! This means any sound they make, you can hear it and it interrupts the ambiance of the jungle noise! Plus when they smoked cigarettes on the porch the smoke went straight into our room. I am angry at all of this because it was $110 USD and only worth about $35 per night. Very disappointing.

Beautiful, peaceful, secluded location Extremely helpful staff.

Amazing place just off the main road but feels like being deep in the jungle. Bed and apartment was very comfortable and beautiful. They need two sets of pillows - one high and one low. The pillows were too high for my neck for a comfortable sleep. Apart from this the stay was perfect.