We were staying on the island but wanted to try a different part of the island to be able to walk the sandbar early one morning so we booked one night here so we could not have to take a taxi at 6am. The place has potential because of the location but it is severely worn down. Pools dirty, cockroaches in the room, rooftop area in really bad shape. We were scared to eat anything there so we visited Las Hamacas next door for dinner and lunch. The only bright spot is the location which the beach is beautiful and the young man doing drink service was really nice

This hotel has a lot of potential, but unfortunately it feels like it's running on borrowed time. The biggest disappointment was the front desk experience. The curly-haired woman at reception was neither friendly nor helpful and didn't seem interested in providing good customer service. On the other hand, Héctor, one of the waiters, was fantastic—friendly, attentive, and genuinely pleasant. He was easily the highlight of the staff. The property advertises that it's being "renovated," but during our entire week-long stay, we didn't see a single person working. Meanwhile, several of the pools weren't even usable because they were run down and looked dirty. It made the resort feel neglected rather than under renovation. The food was another letdown. Not only was it mediocre, but the prices were outrageous. Paying 360 pesos for a tiny plate of chicken chilaquiles is hard to justify, especially considering the quality. On the positive side, the air conditioning in the rooms worked great, which was appreciated in the heat. I also loved seeing the iguanas wandering around the property, and the raccoons at night were a fun surprise. The hotel was inexpensive, so I guess you get what you pay for. But unless they invest in a major renovation—not just advertise one—I don't see how this property remains competitive much longer. It's a shame because the location and grounds could make it a really special place.

We love location, one of the most beautiful places on the island. The sunset is amazing from the hotel 🏝️the guys on the bar. William and Hector are very hard workers very kind 💕also Laura and Johana on the front office very nice and helpful definitely we are coming back 😀

First time I stayed here was 2 years ago was nice so booked there again this time around. But since the last time I stayed here looks like there has been no up keep and eveything looks run down. Bar in the rooftop bar was shut down and there was junk all around the area up there. Water in pool was not clean was really disappointed in my stay. The staff was nice tho

very hospitable. great location with simple accomodations.. wonderful location...pools are a bit run down but they are making improvements! would return for a true island vibe

It's a nice location with a beautiful beach, but away from the centro like 20 min walking. If you want more quiet location is perfect. My room had everything, stuff was helpful. The only issue for me was the noise. I think they were doing some little repairs here and there, moving new seifs at night, drilling something. Also you gonna hear every chair movement on the next floor if it's a cleaning in the morning or guests. That kind of ruined my sleep unfortunately. Be aware that there might be gecones, cucarachas sneaking into your room. I even saw snakes in the territory. Rooftop was dirty like no one cleaned it for a long time, there was no service which is ashame because view is beautiful. Has hot water, cleaning, restaurant only till 3pm, wifi was slow but i managed to watch netflix.

Should be shut down.....completely false advertising and place was filty

Estuve del 26 al 29 de abril 2026 Mala experiencia salía muy poca agua uno de los cuartos que tenía reservado se reventó él tuvo del agua y nos tuvieron que cambiar de cuarto y perdimos un viaje a conocer las islas la alberca de arriba no servía tenía el agua verde

Bar and restaurant hours need to be longer.

Rustic hotel, very friendly staff. Great location, quiet end of the beach and a 15 minute walk into the town

Pool are to small, the one on roof way to small

Rooftop pool was awesome had an amazing week out here front desk help out every time

Clean room, friendly staff, great location! We had problem with water pressure and temperature in our shower.

Solo dos comentarios las camas estan muy duro el colchon. Y la alberca tenia mogo verde en las orillas

The staff was really welcoming in reception. Amenities are good. Room had AC and a fantastic layout. Only storage for belongings is closet. Could use a surface for suitcase. Remember to ask for safe lock. The grounds are beautiful. Beach is one of the best I’ve seen anywhere. There is food/bev service on the beach. The roof top pool needs a scrub badly and some chemical to get rid of the algae. Rooftop bar/pool area music is quite loud & nightclubby. Price for stay was very reasonable compared to others in the area. Food and Bev is expensive, but on par with others in the area. Quality of food/bev was basic and good.

Good for the price and really great location.

Good

The staff are incredibly patient, kind, and helpful. I feel bad writing this review, but it's a review of the place, not the staff. 1. I lost hot water three times in one week, including once for 24 hours. After the first time, they were diligent about fixing it, but it kept going out. After the third time, they offered to let me switch rooms, a downgrade from the sea view, and two free breakfasts. But when they showed me the new room, the hot water didn't work, so I declined the switch. 2. At the front desk, they advertise a fishing and snorkeling trip to Cabo Catoche, in which you also see flamingos. It was the most expensive trip offered. After the boat left the dock, the first mate announced that they couldn't guarantee snorkeling or flamingos, because it was the worst time of year for that. We skipped both. It was a six-hour fishing trip with ceviche for lunch, nothing else. I mentioned it to the front desk, but no refund or discount was offered. 3. In the photos, I saw hammocks over the ocean. They're gone.

Great position - right on the beach, close walk to the town centre.

We really enjoyed our stay and we will be back soon..!! The beach is amazing ❤️❤️