Dear Richard HALLY,
Greeting, we’re thank you very much for your valued comments and share experience on this review.
We're very sad and disappointed that with what you factors on site are happened during experience stayed with us. So, we promise and would like to inform you that we will strict up through careful this matter of general such as the Hygienic, Cleanliness and Service mind. Of course, we will immediately solve both bad smell and the noise proof in room, also we being change which old materials such as Bed, Mattress, Pillows through room touch up in all guestroom nearest the future.
On behalf of our team, please accept my apologies and thank you once again for taking time stay with us. We hopefully you other opportunity next visit that our serve most be proper than as previous one. Thank you.
Sincerely,
Charn CHINNARAJ
Operation Manager