Overall Ratings & Reviews Reims Hotel

The property itself is nice. Rooms are small but manageable. Staff are all great!! Shower great. Clean rooms. The rooms do not have AC so in hot weather you will melt in the room, you can get a fan though which helps. Again in hot weather if you buy any water etc it gets warm fast it would be great if there was a small fridge. The surrounding area I didnt really like didn’t feel 100% safe but saying that we had no issues. You have to leave your key card with reception when you leave for a day out and request it back when you arrive back at hotel… the concerning part is you ask for the key card and they hand it to you, you do not have to show ID, this is concerning as anyone could ask for your key card and have access to your room, sure the reception might remember you but if you leave a key card with one receptionist and return and it’s a different one you haven’t seen before and they just hand you it it’s definitely concerning and they should maybe just let you leave with the card or ask for ID.

Very noisy in the early hours from other residents.

The room was clean, had fresh towels and ready on arrival. We only popped by to leave luggage. Bonus points. The chap on the desk was polite, but no interaction. The noise at 11pm was ridiculous, there’s a sign on the door to respect neighbours after 10pm, we were ground floor, young family. But other guests were outside our room, smoking and chatting very loudly. We chose this hotel for the location as we had an early train the next morning. Location perfect.

Staff at the hotel were lovely, the rooms were on the small side but it had everything we needed for a comfortable stay.

We wanted an inexpensive hotel that was convenient for Gare du Nord and this is exactly what we got. If you are looking for a quintessential Parisian experience with elegant Haussman buildings, you won't find it here. This is a very African / North African area with lots of shops with interesting colourful vegetables and a few minutes walk from the Bassin de Villette, which is a lovely huge canal basin surrounded by restaurants. The Stalingrad metro is a couple of minutes walk from the hotel, though if you want line 5, avoid the nearest entrance to the hotel, as you have to traverse a narrow staircase freely used as a pissoir! We had a room at the back of the hotel which was very quiet; it might be noisier if your room was at the front. The hotel was extremely clean and staff were helpful. Overall a good experience.

I never usually leave reviews, but I felt compelled after this experience. The area around the hotel felt extremely unsafe, and we were uncomfortable from the moment we arrived. What made it worse was the hotel’s policy — we had to leave our key card at reception every time we left, and they locked the main door. I can only wonder why they ask for this... The room itself was in poor condition: stained sheets, no hand soap, towels that were far too small, and lights that either didn’t work or made loud noises. We ended up leaving early and booking elsewhere. I wouldn’t recommend this hotel to anyone — it’s just not worth the risk.

I didnt walk around because i was in a rush and only took taxis but overall hotel was nice and i enjoyed my stay

Staff is friendly and the room was clean.

The hotel is clean and the rooms are close to the metro.

Very glad I selected this. Seems like a new property. The rooms, linens etc were very clean. Completely value for money and good location.

Location is not good and not clean. Also noise pollution in the room.

The hotel & room are pretty small. The neighborhood is a workimg class type. The bathroom was tiny & the shower was barey draiming.

Absolutely avoid at all costs. Area unsafe, rooms noisy, don’t book.

It was dirty and the area is not safe at night

As a single traveller who only needs the necessities, I found this to be an excellent hotel. 24 hour reception and multilingual staff helped me a lot.

This is a wonderful hotel conveniently located a short walk to Stalingrad station. A great bakery close by that we visited daily. It did not seem like the safest part of town, so we made sure we weren’t out late. This worked fine for us since we didn’t want to stay out late anyway, but may be a difficult situation for people who enjoy the Paris nightlife.

Lovely stay. Excellent breakfast.

This hotel was used to have easy access for car hire from Gare Du Nord. The original walk from Gare Du Nord after our plane trip and then train was 25 mins to the hotel. It was raining. Easy walk, and when we reached hotel it had friendly staff and a lift to get us to level 1. Please note hotel was a 2 star, and priced accordingly, yet all was perfect,comfortable and clean. Very good. The area was of African nationality and we had an enjoyable meal at a local Mali restuarant. All was safe and people pleasant. The next morning had a lovely hotel breakfast. Then return trip to pick up rent a car at Gare Du Nord. No problems with hotel and would be pleased to stay again, only complaint, my wife would like a full length mirror in room and certainly the toilet seat bedded down more securely.

Nice hotel very friendly staff and comfortable beds.

This is a really hard place to rate - the hotel is ok, a little basic, but trying very hard to please. However, the area it is in is abysmal. We booked it quickly without much research, mostly based on hotels.com rating of 7.4/10, and we arrived about 9pm on a July weekday with two small kids. There were drug dealers operating openly just down the street and about a 100 metres or so from the entrance 20+ homeless people living on stained mattresses under the overpass of Stalingrad tube station. The street was quite rowdy and did not feel safe. Thus, the hotel kept its front door locked and buzzed you in. We had to go out to eat, and walked about 20 mins south to get away from the worst of the area, but halfway through our meal a wild-haired and unwashed man leaned through the open window of the restaurant, naked to the waist and clearly stoned, asking for money. When I said no (I had only cards on me) he turned away and we saw the four open sores on his back, each about 2 inches wide. Not easy to explain to my kids. I have travelled regularly for my work for the last 17 years and have stayed in a wide variety of places, but can't recall ever staying anywhere more rough. The hotel is trying hard, and is ok - but do not come here in the evening with children. I think the surprisingly high 7.4/10 review comes about because the hotel are trying so hard, and there is no question asked here by hotels.com about the area the hotel is in, hence my middle voting all the way.