It was nice place

Your parking management is quite messy. As your staff is not available to guide the customers. The hotel staff is more keen to please the cars of the people going to the bar or their own cars parked in the parking bellow. You advice on your site : voiturier service, no ... Personal, bar clients and other are priority of the staff. Your Bar service : good waiters but very bad Barman. A customer can recognize the type of licor, and do not appreciate when he spots that he was served something else.. That the batman laughes like "what ever ... I do not care!" Not having room service, for your hotel you can't be a 5 stars ... 3 tops Breakfast are good ! That it is true, but for early breakfast avoid servicing pastry from the day before (not crunchy and soggy) Also please advise the people supposed to help on cars parking, garding the entrance (in black suits) to speak nicely to the customers. Several times the tone and sentences like "wait where ever you want ... Until a parking spots is free", when I booked parking for my complete stay ... Is not the type of sentence that you want to ear. Some of your staff are very dedicated, but unfortunately some bad "talks" and "client management" by a few affects the perception that we can have of your 3 stars hotel. Also no guidance what so ever on the services of the hotel : pool, spa, dining options etc ... You are a fancy bed and breakfast. With a nice bar for locals, but hotel customers are clearly after

Great location

Very nice staff. Lovely hotel, modern rooms. Super quiet. Perfect stay

Nice boutique hotel good location. Large comfy rooms very spacious. Breakfast is good the young woman at breakfast is excellent. A little noise from the main road through to the room. Only first two bottles of water is complimentary. I thought they would give each day

I have stayed at the Graffit Gallery Design Hotel many times and am never disappointed. Great service, excellent breakfast, very professional staff. Returning again very soon.

Great staff. Front desk staff and restaurant staff fantastic. Wonderful quirky luxe hotel. Def recommend

World class hotel….. The staff is friendly and has their heads screwed on straight…..Opa!!

The staff went out of their way to be accommodating!! Very nice rooms as well.

Excellent hotel, nice rooms, nice staff

It is a great place, comfortable, modern. Just one thing that in the middle of the night we heard a night club music heavy bit, not sure where it came from. Otherwise, all went well and their spa is great.

Great location! Poor of food at breakfast

Overall very good hotel. Location, pool, service. The coffee shop was very nice in the past, not anymore, new management probably. The room was not prepared for two but for one person.

My second time stay in this fabulous hotel continuing from last year. The same receptionist was there, kind and hospitable as ever who made me feel at home and relax. I had to leave the hotel very early in the morning, but they prepared packed breakfast for me not even ask for it. That was really impressive and helpful, thank you so much. Everything is wonderful. I strongly recommend this hospitable hotel.

Great hotel. Staff can be nicer . The girls have an attitude towards you if you speak English , just FYI

Clean, modern, great location, great service.

Everything was amazing close to everything

Needs a little bit of renovation of rooms and bathroom. The rest is top level!

Da

Great choice! This is my second stay. Probably the best hotel in town, walkable distance from the important city center destinations. Recommend 10/10