It was just an excellent experience and I’ll be back in a few months with my family again.

Hotel staff at reception and at the breakfast restaurant were really helpful

Check in was easy and staff was helpful in parking our car. The room design , specially bathroom design was not practical. The doors were bumping into each other and the floor of the added standing shower was unstable. Very unpleasant shower experience!

It was very well located, near many points of interest or walking distance to multiple transportation options and restaurants, there is also a supermarket nearby. But the most amazing thing was the staff attention to details, how they were always available to address our questions of provide orientation / suggestions, great job guys, thanks. We'll be back and recommend to friends & family

Staff were lovely and helpful. Very clean and peaceful hotel.

The staff were fabulous and went out of their way to assist. The breakfast was great. However, my room was dark and gloomy at all times, overlooked a dirty narrow laneway, the air conditioning didn’t appear to work and my room was cold. The carpets in the public area leading to my room were dirty. I was so disappointed by this hotel. At most, 2 stars

The place is okay but I paid extra for a view of the Alhambra and was told that none were available. But I didn’t get reimbursed. Also some of the services like air conditioning and coffee maker didn’t work.

Me encanta el hotel. Super elegante y cerca de todo. ¡Claudia en front desk es la mejor!

Great location near Bib Ramblas, a very hip and fun are. Also very close to the Moorish section of the old town. Would have rated higher except the bathroom configuration caused the glass doors to collide and there was a noxious sewage odor emanating from the drains. The staff addressed the odor quickly once we mentioned the issue.

Fantastic location

What a wonderful location!!

They have a very poor shower condition and the room was noisy because it face a avenue street. I asked them to fix the room because the floor got wet from the poor condition of the shower and they didn’t do anything at all. They should put hanger for towels near the shower. Not my best experience. Didn’t got room upgraded for gold member.

Good location of hotel near sights and dining options. Large room, a bit dated and dark but comfortable. Pleasant, helpful staff.

Great location, excellent service !

Great hotel, with an excellent specialist restaurant that served maybe the best sole we've had for a long time. The staff are terrific- proud of their hotel, knowedegeable and a pleasure to deal with. Hotel very central, easy access to all that Granada has to offer. Recommend them highly.

Very dark room as it was facing directly into another building which was very close. Sink in room and bathroom had a set of deadly glass doors which needed to be opened one at a time. AC was still set to heat when it was 25c and had to be reset by front desk. Cobwebs in room and remote TV control out of battery. Breakfast very average.parking is €28 per day and down the road and very tight garage for mid size car

Great location and service.

Room was fine though a little small don’t think I ever had bed so close to door. We were in alleyway on1st floor (hotels.com special?) which you got some noise at night but not much. Bathroom is bizarre: sink in common area, then open door to narrow passage with 2 doors on left (toilet then shower) and bathtub at end. Nearby cathedral. Roof bar was nice with great views, bartender and vibe nice. Marriott nearby is nicer. When checking in staff was more interested with guest brought over by travel agent because his booking at other hotel was lost.

Great location and amazing view of the Alhambra from the rooftop terrace

The staff and location were great! We were close to all the good restaurants and points of interest. When we first arrived the staff showed us on a paper map where everything of our interest was in the area, we really appreciated that. The room had two showers which was a little weird but overall the room was really nice, clean and comfortable.