We have stayed at this property multiple times. This last time was a terrible experience. Our room was not ready at 7pm day of check in (4pm is supposed to be check in time). Once we finally got in our room the mini fridge did not work, hallways smelled of smoke and the shower was ice cold. Over the 2 nights we stayed, the room keys deactivated 6 separate times. Front desk blamed us on this saying that we had them near our phones. After the last time they sent maintenance up who had to re-key and remove the entire door handle to get it working. When we asked to speak with a manager, they stated they don’t have one on site. I was not given an option to leave a message or have one call me either. We will not be staying here again. This hotel costs much more than similar ones in the area and was not worth the added costs.