Accueil très agréable et convivial. Chambre très calme. Personnel bienveillant et poli. Tout pour rendre le séjour agréable. Petit déjeuner buffet généreux. Quartier le vieux Vichy à deux pas de la cathédrale très charmant.

Great location, but not easy for parking

Amazing

Very nice hotel, apartment room with 2 spacious bedrooms was perfect for our stay.

Great location , secure parking at a reasonable price. Breakfast was nice, bit of a pain having no restaurant but there are plenty of restaurants nearby if you can find them through the warren of streets. When we were there Vichy was like a giant building site so took a while to get out but that is no fault of the hotel.

This would have been a lovely place to stay, except for the problem with the room temperature. It was a miserable 84 degrees and there was no way to activate the air conditioning. We asked at the desk and they first said it couldn't be changed. Then they sent a person to show us how to use the in-room thermostat control, but changing the settings did nothing. We called the desk again in the evening and were finally told that the air conditioning was turned off because it's "not needed at this time of year". Our room had a nice balcony, but we couldn't leave the door open because mosquitoes were coming into the room, so we spent a night trying to sleep in a hot room. Fortunately, we were only staying one night.

Excellent location. Paid for parking which was secure and easy. Comfortable room and friendly staff.

The hotel was nice but was disappointed that the heavily advertised hot tub was exclusive to over 18 with an additional fee. I feel like this age restriction should be disclosed prior to booking. Apart from that it was a very nice hotel with lovely staff, in a nice city.

A beautiful hotel situated in a quiet little corner of Vichy town centre. Ideal for a stop off on the long journey home. Despite there not being enough space in the car park, we were able to park safely just outside the hotel, the staff were quick to help. Our room was lovely- spacious, cool, modern and equipped with everything we needed. Would definitely book here again- a superb stay!

Great location. Clean room, has a little balcony. Staff is very friendly. Enjoyed the stay, would come back

The location was ideal for getting around Vichy. The immediate area (and the hotel itself) seemed in need of some polishing and updating. My broken French and their English made things easy. We did not try the breakfast. The front desk staff were very friendly and kind. We were there in May and the weather was unseasonably warm. They advertised air conditioning (climatisation) but it was not yet « turned on » for the season so we made do with fans. Opening the window helped but there were mosquitoes! This we found out was standard fare in the other French cities we visited however the hotel in Paris agreed to turn it on centrally, when we asked for it.

Very fancy shower room but no shelves for shampoo and soup inside and hand shower just drops on the floor. Also no free bottles of water. Location is very good. There are no bar or restaurant in the hotel.

Super comfortable hotel in a silence of the nature ! Thank you !

Great location. Nice and clean. Friendly welcoming staff

Expensive breakfast for what is offered

Nice hotel, conveniently located close to the city centre. Rooms are ample and clean, new bathrooms, overall very good deal for money.

Old tradicional exterior building, completely renovated inside. Very clean. Comfortable bed. Very nice shower. Excellent breakfast. Friendly staff.

Great location, spacious room and friendly staff.

Nice hotel that has recently been re-furbished and has an excellent SPA, but you MUST book in advance. We didn't and couldn't use it. Staff were so helpful though trying to make up for disappointment.

Very nice and clean hotel situated in a very quiet and central area