Overall Ratings & Reviews Fortune JP Palace, Mysore - Member ITC Hotels' Group

Basic overnight stay commercial property

Cooperative staff

Even though the hotel seems dated, it does have a certain appealing charm which we enjoyed. You don’t often get to stay in the palace. Staff was friendly, courteous, and professional. I would definitely come back to this location if I’m ever back in Mysore.

Friendly and helpful

Did not go out of there way to please unlike the other hotels we have stayed in on our trip to India staying in sister hotel in ooty really nice what a difference

This property publishes itself as ITC member. However, it is nowhere near the cleanliness of similar hotels.

I have said enough above

Helpful friendly staff. Quiet location

nice

Service is lovely, breakfast could be better. Staff are very friendly, very helpful and are always ready to help, wouldn’t hesitate to book here again. At this price range, they’ve nailed everything

It’s our favorite place to stay in Mysore

Very nice

Excellent Hotel with Proximity to important places

Comfortable bed, varied breakfast, pleasant communal area. Bathroom could use a refresh and didn’t quite match expectations of star rating, but it was just a one night stay and I slept well.

Amazing and comfortable stay with the family

Stay was excellent and house keeping staff was so amazing. Food was not great and they need to improve - brunch food was not hot at all and fresh. chicket meat was hard, sausage not fresh, fish was not freshly cooked -was rubbery, so they need to improve food big time to continue get customers to stay - no value for money in food.

We hated our stay at this hotel. The bed was very uncomfortable, we could feel each spring pockets on our body. Food was okay-ish but the wait and service were bad. The plates were not cleaned had food stuck from previous day, it was disgusting. Room service was super slow takes multiple request to even get some drinking water. We ordered one in room dining, they just served the food without cutleries, took another 30 minutes and multiple calls to get them. It had a kids play area but most of the toys were broken and not in use for some time.

Check in was very late at 4.30.Renovation was on late night at 1.30 am and stopped after l complained and again started at 6.30 am.

Everything about the hotel was exceptional. It was clean,roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.

Property was clean maintained very well. Service staff was very friendly and helpful. Breakfast offering was very nice with lots of options to suit any taste. The assistance of front office staff Catherine and Zana made our stay very comfortable. Highly recommend!