9.0
Exceptional
From 259 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.0

Service and Facilites

8.8

Traveler Reviews Sheraton Xi'an North City Hotel

Number of reviews per page
20
40
Top reviews
Erika
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was five star but the whole property smelt of cigarette smoke including the rooms.
Verified traveler
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Dated hotel. Easy Access to Metro, Communication was hard sometimes, few staff went out of there way to help
Shu chun
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

3rd floor restaurant is poor management, people smoke in restaurant
Kun
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent breakfast buffer!
Alexandre
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Absolutely recommend. Very nice staff. Very nice and large room, very nice bathroom with shower and bathtub. TV had English channels (CNN and HBO). Pool was nice (don’t forget head cap). Breakfast was absolutely wonderful. Internet was limited. Hotel is next to the Metro station exit. Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.
Read More
Yangjun
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice stay, love here
Ligen
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This place is fabulous as it’s near everything and easily accessible to most tourist places!
Yau Loong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Huge room with very reasonable prices
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great friendly staff, immaculately clean. A first class hotel
Helium
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Close to underground stations and many malls within walking distance.
Yuan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Everything above.
Maeva
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

easy to access public transportation and taxis
Lin Tang
icon-Business
Business
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very convenient and price worthy
Maeva
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Conveniences
Shuixin
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The hotel service is outstanding, and the location is incredibly convenient.
Bocca
icon-Leisure
Leisure
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Staff are friendly. However, some of staff need to be further trained in order to provide better services.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

Convenient, friendly staff. clean and good breakfast.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Everyone is very helpful, I have no complaints, communication was a bit difficult but we got through it, you just need some patience
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Best location in the Xi’an with its easy access to subway, which is linked to the train station...
Wei
8.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Amazing hotel to stay
Number of reviews per page
20
40