Overall Ratings & Reviews SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center

The staff was very friendly. Even the maids that we encountered in the hallways or on the elevators took the time to greet us.

Staff, location, and cleanliness were all great. My family of 5 were very pleased with the size of the room and how well it was cleaned. All staff were so friendly and helpful. Only issue was there were was only one tiny 2drawer dresser so we didn’t have enough storage for all of our clothes. And pool area was nice wish the jacuzzi was hotter though. Jacuzzi was just warm.

Everything was good. Just wish there was easier parking options.

We were there with our three grandkids to see San Antonio and the hotel and the staff were perfect for us. Great breakfast buffet and very kid friendly.

Good location - a few minutes walk from the nearby mall and riverwalk. Shower water pressure was decent and got very hot.

Great Stay!

Parking is hell.They said parking free and available,But charged.And room service cleaning was not good.Just adjusting for second day stay,not changed bed sheets not cleaned sink area,could see hair around.not recommended.Breakfast not good.

The best customer service

Your location is great for the Alamo and the Riverwalk. You have large spacious handicap accessible rooms that are easy to move around in. Very comfortable beds. Friendly people greet you upon arriving.

Good

It was nice, could’ve been a lot better though.

Property awesome good location and staffs incredibly nice

Excellent service Clean and spacious room.

The best customer service

Everything was very nice

Everyone was so friendly. Rooms were outstanding

I recommend covering parking

This property was within 10 minutes walkig distance to anything we wanted to do. There was some construction which changed routes, but we figured out how to get around quickly. The room was clean and comfortable. For a family with 2 children, it was nice to have the couch as a seperate bed so they didn't have tonshare a bed. Based onnour stay here, we will be looking for other Springhill hotels when we travel from here on out.

From checking in till checking out service was great! The room was clean and the beds were comfortable. The variety at breakfast was great! Will stay again.

Location