7.4
Pleasant
From 655 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

8.6

Service and Facilites

7.8

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Traveler Reviews Appart Hotel Odalys City Aix en Provence L'Atrium

Number of reviews per page
20
40
Top reviews
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A reasonable standard aparthotel. Main plus is that it is well located close to the town centre.
Stuart
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is covered in scaffolding (Jan 25) so hard to see and parking nearby was impossible until we found Carnot public parking. This gives a free stay period and from there you can find the hotel on foot, sort out hotel parking and move the car to it.
Jack
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff as always super friendly, easy check in and good amenities.
Laurence
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very convenient. Breakfast not valid for money. We didn’t bother when we saw the buffet. Good location to get into Aix town centre.
Jack
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Easy to check in, helpful staff. Great location for walking to AIX centre.
peggy
icon-Leisure
Leisure
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lack of water for over one day then. No hot water. No compensation offered in the middle of a huge renovation. Black mold visible. Paint smell everywhere. Don’t stay here until renovations are completed.
Robert
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

room was clean but had a bit of an odor. Also, scent of smoking in hallway. But overall happy with my stay.
Graham
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Easy walk to central Aix. Rooms getting a bit tired and could do with better lighting
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

It’s an apartment hotel but with many quality upgrades in terms of appliances and things required in a great area close to the center of town to walk but relaxed safe location.
Paige
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

My recent stay at Odalys City Aix en Provence L'Atrium was nothing short of a disappointment. From the moment I walked through the doors, it was evident that this was not the experience I had hoped for. Common Areas: The first impression was far from pleasant. The common areas of the hotel were shockingly filthy. The lobby, which should set the tone for the entire stay, was dimly lit and had a musty odor. The floors appeared to have been neglected for a long time, with dirt and stains that made you question the last time they were cleaned. It was an unwelcoming introduction to the hotel. Sleeping Rooms: If the common areas were bad, the sleeping rooms were even worse. Upon entering my room, I was met with a stifling smell. The carpets were stained, the walls showed signs of water damage, and the overall cleanliness was severely lacking. The bed linens were questionable at best, and I had serious doubts about their cleanliness. The bathroom was equally disappointing, with mold in the corners and a showerhead that barely produced a trickle of water. Overall, my stay at Odalys City Aix en Provence L'Atrium was a regrettable experience. I had expected a comfortable and clean environment, but what I found was quite the opposite. The common areas were filthy, and the sleeping rooms were even worse. I cannot recommend this hotel to anyone, and I urge potential guests to consider alternative accommodations in Aix-en-Provence. This was an unfortunate and unforgettable experience.
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Very conveniently located; close to the city centre (rue d'Italie connects it to cours Mirabeau) and Aix-Marseille university. The rooms are studios proper (which I had not expected/noticed upon booking), including a separate kitchen, and very spacious. The room was very quiet, as well.
Barbara
6.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It was a great location but the hotel is very old and worn. Basically clean but not spotless.
Jack
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Lovely staff and clean rooms
Didier
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Very nice Hotel for a family stay in Aix en Provence
Glen
icon-Leisure
Leisure
4.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Very close to the historic centre of the town and walkable to shops and dining
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Clean, friendly helpful staff. Hotel is in a great location!
James
4.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

The hotel is tired and needs refurbishment. The apartment was small. The sheet did not cover the mattress nor did the quilt. You had to go hunting for spare toilet roll! On the plus side it was located near to the old city about 5 minutes walk
De Xin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

The place is filthy. Used towel on the rack not being cleaned. The sofa bed was not set up for the third guest even we registered for 3 persons. When I asked the front desk, he asked me to do it myself! Very disappointing. The attitude of staff member was arrogant.
Claudio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Series of upgrades are required on kitchen appliances, in bath tub tile falling apart, carpet requires cleaning or complete replacement, Safe wasn’t working properly and room number at the door was missing.
Xavier
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

The only good thing was close to city center
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