Great service

Best service for our trip

Nice hotel. Nice pool area. Limited restaurant selection, but excellent food. Great quiet location. 10 Peso bus ride (5 min) frequent to downtown. 5 minute walk to mall and large grocery store. Very helpful staff.

Clean room, comfortable bed and quiet evenings. Everything one looks for for a good night's sleep. Shower is hot and has plenty of pressure. The room was well stocked.

Todo

Room: on the 2nd floor facing front of the building. There was no noises from the street but the squeaking sound of bed and floor from the room above was really noisy. Staff: They were all very supportive and friendly. Location: Unless you have your own car, walking to/from the central area is pretty far and uncomfortable hilly road condition to walk.

Menu very limited our check out was at 1om but our transportation was not until 7pm they would not even allow us to leave pur 1 careyon auitcase each in a corner we had to walk around with them all day until transportation arrived and they have transportation that takws tpu to and from the centwr part of town tell tou to prdwr tour ride an hour before just ro show up late to brinf toy back everytime also television was in Spanish qe ask foe them to changw it to English young man came and tried just ro tell us it was not possible because of is being in Mexico only for us to figurw it put rhe last day of our stay

They accomodated the schedule when getting us into the spa. The spa massages were great. The rooms were clean and beautiful. The restaurant needs a revamp. Their food menu was limited. When requesting food items on the menu, they no longer had them making the menu choices so much less. The food was over priced and not great. Their lengua dish was unpleasant.

Great amenities, nice staff, walking distance shopping, food.

This is my second time here, and it’s the most reliable hotel with good value. The rooms are well-appointed, spacious and comfortable, and the hotel offers a free shuttle to/from centro. They have great amenities (including an elevator, which most hotels here do not have), and a solid restaurant. I’ll only stay here when I need a hotel in SMA.

Muy limpio y tranquilo

We are four “mature” women and this stat was in the middle of our trip. Two were feeling a bit under the weather so they actually stayed in the hotel the whole time we were there. My other friend and I did take advantage of the shuttle into town. One day we all hung out at the pool. It’s a beautiful area with comfy lounge chairs and umbrellas and tables. It’s right off the bar/restaurant, which is convenient. I was bit confused by the room amenities - one apple, one decaf pod of coffee and one regular pod. Maria hooked up these two coffee drinkers with a cup of coffee a day for each with enough cream. She also helped us figure out the coffee machine. The beds were very comfortable and we loved the decorating in the room and throughout whole hotel. It was always very quiet. I’d have liked the room a tad cooler, but putting the fan on high and opening the window made it tolerable. We are most meals there out of necessity and they were fine. There was a percentage off of meals and spa services due to our Expedia booking, This was great, but you had to go to the front desk every time you wanted one (which meant two times a day due to eating so many of our meals there) which seemed like a cumbersome process. One waiter also only gave me and my roommate a 10% discount, but gave our friends a 20% because there was one check. I think the rest gave 20% each time but when I asked him he told me I was wrong. It wasn’t worth fighting about! We’d stay there again!

Georguos Hotel, with a lot of details.......

Great and beautiful place! Beds are super comfy and the staff are friendly. The shuttles to downtown are great! I give the spa and the food a 7! Everything else a 10!

Outside Centro but vey close either walk or shuttle. Hotel is beautiful … staff a little quiet breakfast was excellent, dinner one night was ok. Rooms and facilities top.

A perfect place to have a calming break, enjoy their spa services and still visit San Miguel de Allende.

The staff was very helpful, except my Spanish was not as good as theirs and I had trouble understanding sometimes. They were very efficient.

Me equivoqué de semana al minuto marqué a pedir que me la cambien o me dejen cancelarla y no me dejaron y tu ve que perder esas 3 noches entiendo la Política pero fue al instante que la cambié y no pensé que me iban a cobrar por cambio

This place is quiet, pretty, simple Staff is really nice and helpful Location is 10 minutes away from downtown or the main attraction, which is the Parrish or parroquia. They have a shuttle service to downtown San Miguel We never tried the food from their restaurant. Place is really small and very quiet Rooms are clean and comfortable. The area is not the nicest but it is safe and it’s very close to the Mirador where you have the most amazing views of San Miguel!

We started our trip right in the Centro, but for the last three days we wanted to be in a hotel with a poo, therefore why we choosed Primivera. The rooms were spacious, the pool with comply cushions refresdioning and they had a courtesy shuttle that ran all day for the Centro. it met all our needs.