Excelente servicio

The room was large, comfortable and clean. The bathroom in particular was spotless and well appointed. Staff were friendly and the hotel felt very secure. There are plenty of restaurants and bars within walking distance. We paid approximately £35 for 2 persons to have breakfast and use of the Executive Lounge, which was excellent value. Breakfast was generous and had a good selection available (including lots of fresh fruit and eggs cooked to order). The Executive Lounge offered 2 hours of alcoholic drinks between 5-7 (including wine, beers, gin, rum etc). The snacks provided were substantial (pizza, mini sandwiches etc).

Nice atmosphere, great service !! Will be back soon ….

Very kind staff

Great room! Loved the restroom / shower… and the breakfast was the best part of the stay! So many choices and great tasting options. I will be coming back just to eat breakfast again! Loved this place. Was a perfect Valentine’s stay for my wife and I. Almost forgot, the cool rooftop Bar with nice views and great food! This was a great location as well. Will definitely make this my go to spot in Bogota!

Room was very clean and comfortable. Staff was very friendly, helpful and courteous. Most attentive to our needs.

The check-in process was okay and efficient. The lobby area looks nice, and the luggage service was very good and professional. Unfortunately, the room itself was disappointing. It felt very outdated and old-fashioned, and it was uncomfortably cold. The in-room heating did not work at all. The photos online look significantly better than the actual condition of the room. It also took an unusually long time for hot water to arrive, and once it did, the water pressure was almost nonexistent. There was visible mold in the bathroom, which is unacceptable for a hotel in this price range. In addition, there was a very unpleasant smell throughout the corridors. The odor on the third floor in particular was overwhelming and made the entire floor feel poorly maintained. Breakfast was rather average and below expectations for a Hilton property. On top of that, I was charged 19% VAT despite arriving with a Swiss passport, which added to the frustration. Overall, this hotel does not meet the standards one would expect from Hilton at this price point

Nice hotel in a nice part of the town. Good business hotel

Bra men inte gratis

Staff (Jackson-concierge)

Great location. The front desk personnel were very helpful and friendly. Rooms comfortable and very clean.

Excellent staff and hotel. Will return!

Central location, helpful staff, overall cleanliness

The staff was super

Clean room. Good breakfast.!!!!

Excellent place to stay! The staff is extremely helpful and always happy to accommodate any special needs you may have—5-star service.

Very nice place to stay. Staff was very friendly and food was great.

Had a great time here. Didn’t realise my room rate included executive lounge. The staff were very friendly and helpful there e.g. got us a takeaway breakfast when we needed to leave at 5am for our flight.

I paid 260 dollars for a room with a shower that did not work. Water would come out for about 10 seconds, and then it would completely stop coming out. The AC in the room didn’t work either. I arrived at the hotel at 1:00am, after a very long day of traveling, and decided that my sleep was more important that taking a shower and/or having to move rooms. The next day when I went to check out, I brought it up to the people at the front desk, and Instead of apologizing, they tried to tell me that it was my fault for not making them aware of the issue as soon as I realized there were issues with the room. The staff members at the front desk were rude and dismissive. I will never stay at this hotel again!

Ok