Room on the third floor but no lift, this should have been communicated to me at the time of booking. High tech system for lights and sockets did not work on a number of occasions. It took staff nearly 20 minutes to sort it out on the last occasion and I wanted to have a shower before checking out. The initial response was to blame me for not putting the card in correctly or pressing the correct button. Pity because it could have been much better.

Great location. Nice clean rooms. In the middle of renovation so difficult to get around and no elevator. They should have full time front door staff

The hotel is nice with a pretty patio, wine bar and winter garden. It was a few blocks to restaurants and Old Town Sites.

Lovely location, nice boutique hotel but the room was quite dated & in need of a bit of a revamp.

Nice hotel. Balcony has not been cleaned for some while otherwise the rest is clean enough. Lovely staff. Good rooms. No elevator which is not immediately clear from their description.

Our room was spacious, the bed very comfortable, and the breakfast good. The hotel staff were also very friendly and professional. However, our room did not have air conditioning, so we had to open the windows at night, which let in noise from conversations and passing cars.

Nicely designed rooms. I didn't like the third floor, the challenging stairs, no A/C, no elevator

Great hotel. It’s older but for this kind of hotel it has been well maintained.

The front staff are very professional

Extremely helpful staff.

Centrally located, great room, great staff, very helpful

No elevator, upstairs room with 50 lb suitcases, coffee pods wrong size for machine (no creamer) , someone else's 1/2 used drinks in fridge. Staff helpful, breakfast good. Good location and locked parking but 30EU a day.

Staff were very friendly

Excellent hotel. I would recommend anyone to stay here. Great location. Clean room, good breakfast

Throughly enjoyed our 10 day stay. All the staff were Friendly, helpful and professional The room was spacious, the bed comfortable, the WiFi was stable and reliable. The bathroom had a heated floor and a fantastic shower. Overall the property was elegant, clean and in a great location to explore Vilnius old town as well as being only a short walk to bus and train services.

The hotel is okay, maybe even great if you’re into “old charm”. What I can say objectively is that the breakfast (which is an add-on feature, the rating would be different if it was free) had very limited options and can’t stand close to the other better hotels in town.

I was charged for parking and local tax , which was not advertised .

Nice

We have stayed here many times and appreciate the staff and size of the hotel. We are always treated well, have an excellent breakfast buffet, and its close to the old part of of the city.

The ancien style the remodelling and the staff grwat