Excelente atendimento e cortesia de toda a equipe. Até o gesto carinhoso com a aniversariante fez muita diferença.

Foi muito rápido, fiz checkin e já fui para um evento e voltei super tarde, meu voo era 5 horas então nem café da manhã não tomei. Mas o pessoal da recepção fora super atenciosos e prestativos.

Hotel muito bom, desde o atendimento, quarto e localização. Superou minhas expectativas.

The hotel was fabulous we had good time there

Clean room, great staff and perfect location next to the center, tons of restaurants, the beach. Breakfast was wonderful with lots of delicious options.

I had a family emergency on our first night at the hotel. Unfortunately have to interrupted our vacation and fly back to Sao Paulo, Brazil. My sister called the hotel and explained the situation, the hotel refused to refund 7 days from my reservation, the manager told me the policy was no refund in any circumstances wirhout a drs note, how i could do that I was in Florianopolis, Santa Catarina, my family lives in Sao Paulo and my husband and I live in the US. I was on vacation in Brazil visiting family and traveling. No compassionate, or understand that unfortunate emergencies occurs in any place, country or time. We plan this trip for few months and was cut sort.

Staff did a great job!

Great service and food. Cards had some issues but they fixed it quickly. I used the gym access as well and it was alright. Overall good stay.

Great location. Friendly staff.

O cardápio se repetia todos os dias, mas atendeu as necessidades

Yes, very helpful staff

Quarto bom

The hotel manager, was not a manager. He intentional provided mislesding information about amenities. There was much disturbances noise other isdurs inside the toel. Hos sokution was to wxcyse the issues with unrationsl excuses, rufuse to tske action yo address the issues. I stayed in thd hotel 6 weeks. He tried yo stick me on a room I did not book or a lesserwi did not pay for reasoning there were no rooms available when I returned to the hotel after a brief leaving gor 5 nights. Aftet indisiting ai reserved and paid for a suprior double toom. He thrn saud I had to wsit till thr next day for my room.accomdation B

O hotel tem uma localização fantástica (próximo a bares, restaurantes e cafés), a equipe de atendimento é muito prestativa e educada, os quartos são ótimos, principalmente o colchão. Ponto negativo: a ducha do banheiro não tem gatilho! O acionamento é feito com a abertura e fechamento das torneiras (quente e frio), o que torna sua utilização um exercício de "contorcionismo"!

Ótima localização. Muito atenciosos, esqueci umas lembranças e me contactaram para enviar pelos correios.

Agradável e com excelente atendimento

Tudo bem, excelente localização

Funcionários educados e simpáticos. Quarto limpo, silencioso e confortável. Localização excelente. Ótimo café da manhâ.

Excelente hotel. Ótima localização. Muito bom o café da manhã. Atendimento excelente.

Hotel muito bem localizado, próximo de vários restaurantes, bares, mercados, shopping, padarias, lojas... atendimento muito bom, equipe muito atenciosa, ótimo café-da-manhã também.