7.8
Pleasant
From 132 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

9.0

Service and Facilites

8.2

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Traveler Reviews Royal Hotel

Number of reviews per page
20
40
Top reviews
Huong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Kind, helpful and attentive property owner. Property was clean and central. Good value for money.
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Loved the location. Loved the staff. Great facilities, too. Would absolutely stay again.
Oliver
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

The other reviewers were right - the royal hotel was exactly the right place for us to stay. Really nice staff, Chhika the tuk tuk driver took us on a couple of fairly priced and interesting tours and the location is just right. We had a North facing room which was super quiet. The roof top bar was being renovated but we went up one evening and it was lovely. Sunrise cafe next door is amazing for breakfast, Nary cooking classes delicious and the deluxe room was large and comfy. Set the Aircon to 26 and low fan and you'll have comfy, restful Soros t. Thank team, we will be back!
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Adam
8.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

Although it seems to be quite an old hotel it actually gives the place a certain charm. Location is very good, there is an excellent restaurant just over the road, very affordable too. The market is about one minute walk away and an abundance of coffee shops etc all around. The young man on reception is very knowledgeable and the young lady deserves a special mention for being so helpful and welcoming. You can rent a good bicycle from the hotel for $3 a day and it's very easy to book trips too.
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Paul
10.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Stayed two nights and it is a great place to stay however the room was not serviced as they advertised. Staff very friendly and helpful
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

I did not actually stay in Royal Hotel, as when I arrived they had no record of my booking made 2 months earlier (they claimed to be locked out of their Expedia account because they’d forgotten the password). They said they were full, and gave me a room in another hotel instead, a bit further out the of town. I was frustrated as I had chosen the hotel partly because of its location, and already arranged to be picked up from there for a tour early the next day. I was also a single female traveller, and didn’t much like being relocated to a hotel I knew nothing about (it was already night time). I ended up at the star hotel (apparently same owners) - it was fine given the price, but there were a number of frustrations e.g. no loo roll for the first day, air conditioning didn’t always work, and signs in your room warning you to put valuables in the hotel safe but reception staff unable to do this.
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Nick
8.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

The Royal is a large hotel on 4 floors with no lift. It is conveniently located near the market. The building and rooms are tired and dated but clean and comfortable. The bar/restaurant and jacuzzi on the roof were not open which was not in the description. It was value for money.
Paul
8.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Upstairs roof top bar was cool and relaxing. Hotel staff very courteous and helpful. Great position and close to markets, shops and eateries.
Philippe
4.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Booking not found. No welcome and no tourist information of what could be done during yiur visit...I missed the circus Phare...AC directly turned on your face during sleeping. Matress synthetic. Better to stay in other hotel where they have a real swimming pool and not only a Jacuzzi for better price.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

I like all there particular the great hospitality from staff and the jacichi located st roof
vengly
8.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

The location of this hotel is best. It right close to the market and the river is only 200m away surrounding with locat food stores.
Verified traveler
6.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

I rated this hotel in the middle, only because my bathroom smelled sewery and the room is dated. The location is excellent , walking distance to the market, local restaurants, river walk and shops. It's not fancy, but was very clean It's a basic Khmer style guesthouse at a very good price point. I recommend it for a budget traveler and would stay again (but in a room with a better smelling bathroom!). Don't upgrade to balcony, there is nothing to see.
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Verified traveler
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Nice hotel, close to the bus station. Friendly and helpful staff. Good value for your money. Will recommend this hotel.
Wyn
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Nice hotel near city centre. Friendly and very helpful staff.
Autumn
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Everything was fine.
Kevin
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Front desk was friendly but quite a few of the staff spoke limited English so not easy to communicate. Rooftop bar and restaurant closed on the Saturday evening - we went about 20.00. Looked a little 'tired' in terms of style and modernisation but ok for the price.p
Verified traveler
2.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

You can do far better. Location was good, but you have to pay for breakfast, no elevator, and the bathroom is the whole shower
Daniel
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

If I don't get what I reserved and paid for, a hotel loses points right from the start. If I reserve a room with a king size bed I'm obviously not going to be happy with 2 singles. It doesn't make me feel respected and cared for as a client. There's no water in the room, no ashtray on the balcony, the bidet shower has no pressure, Wi-Fi is slow, and on. It's all a little shabby and in need of repairs and improvement. Not lovingly maintained and no attention to detail. That makes it all a little expensive at $20 a night. All that said, it is in a good location, the market is right outside and there are good restaurants within walking distance (one of them right across the street).
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s
2.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

Our check in time was late.But the room was not at all cleaned.We have to go out to make the hotel clean up the room and make beds for us.Not as I have expected it s just a guest house of cheap price.
Lynne
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

Great location and very helpful staff. Room was small - bed took up most of the space - but was nice, and in good condition.
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