We had a comfortable room with a patio overlooking the Douro River. Staff very friendly. The only negative from our point of view was the window from the shower into the room. The botton 2/3 rds are translucent and upper 1/3 clear. If a light is turned on in bathroom bedroom is lit up as well . Also the obvious privacy issues. Other than the the room , hotel , staff, bar and restaurant are great.

Enjoyed the views

Wonderful stay

Wonderful staff

The staff were wonderful, especially Gil. The location was close to the city and really beautiful.

outdated rooms and hotel in general

Spa was very relaxing and amazing views from your room

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

Great view on the riverside. Staff were really nice and friendly despite us rocking up early unannounced

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

Fabulous hotel, staff in a beautiful area.

As two guys visiting sharing a room we had requested a twin room but when arrived we were booked into a king size double. This was unacceptable and we were given a room with bed sofa and double bed instead. Also glass door on the toilet was not acceptable. Careful request is required if a twin room is booked. They consider this to be a king size double.

Nice staff very helpful

Beautiful location, friendly and helpful staff.

Nice river view, room size and amenities is good.

Very good.

We loved this hotel, close to all the amazing vineyards, including its own which you must suit. Just in the other side of the bridge to the city which has many amazing restaurants.

Room location was not good. We were definitely given the worst possible room location.

The property on first glance had a cool contemporary vibe. But the food was very limited, the room accommodations were poorly was set up. They did not have any amenities and breakfast was just average.