Overall Ratings & Reviews Laxmi Palace Heritage Boutique Hotel

Better dining options are available in Jaipur but cost wise dining comparable with other restaurants. We received room according to our booking and check in check out was easy. They provided facilities to store our luggage after check out as our flights were late and we needed to do some shopping before taking flight.

Not worth 4-star. There was construction in the room next door throughout the day. Sheets are dingy and bathroom not very clean. Staff are nice and friendly. Cheaper if you book directly.

Firstly its not a heritage property. The walls are so wafer thin that, u feel like ur in a railway boogie. The staff has no sense of hospitality. They keep chit chatting loudly and for hours in the wee hours of the night and early morning. The beds are so noisy that even while lying down and rolling on to other side the bed makes such loud creaking noise, enough to disturb the whole room every now and then. Hotels.com please delist this prroperty from your listing.

The room was very good and they provided a space heater for chilly January. Their food for the buffet was not good and not included. So that requires us to sort out our own breakfast in the morning cause the food is not good to pay for Also ordered chai and tea room service and they can’t keep orders straight and they get confused. Considering they had many non- Hindi speaking guests, you’d think the they’d work more to accommodate those persons as well Also not nearby to anything walking distance. Not even street chai which I’d take over the one they serve from their kitchen

Food was excellent. Special thanks to Narendra waiter for excellent service and lovely personality. Will definitely return to this hotel if staying in Jaipur in the future. Well done everyone from front desk to housekeeping

Decent looking hotel. Staff was nice. No way to get heat. 40 degrees at night

Location is very central, walking distant to metro and bus station in a quiet area. Hotel combined with old wing and new wing. The room I have has a tiny window to a closed space so it’s a very dark room. The lock in the old wing has lock outside that can lock someone in the room from outside, which makes me very uncomfortable if there’s a fire and someone lock the door from outside will have no way to escape. Not sure how they passed the fire inspection. The room also has marble floor and AC, probably great for summer but it’s very cold in winter time even it’s hot outside the hotel is freezing cold, I had to ask for a portable heater in the room. Staffs are very friendly. Decent buffet at the restaurant.

unfortunately hotels.com told us the wrong cancellation time. Hotel wouldn’t refund the money despite being able to sell out the hotel 3 days out. Also wouldn’t move money to another night.

I stayed here for two nights while in Jaipur. The hotel gave me a free upgrade on my room when I arrived as well which was a very nice touch and much appreciated after a long two days of traveling. The hotel also arranged for a last minute tour for me of Jaipur as well which turned out to be great (Ask for Abdul). The room was very clean and spacious and I also ate in the restaurant which was also quite nice actually

Great stay and very helpful staff. We had a comfortable and enjoyable time. The pool was beautiful and a nice treat.

Clean and nicely decorated. Very spacious, more like an apartment style room. Location was great, away from the hectic centre but only a short Uber/tuk tuk drive away. Would definitely stay again.

The hot water only runs 10 minutes, and you may need to wait for 10 minutes for another run. The food at the restaurant is not good, both breakfast and room orders. The manager and the front staffs are friendly at communicating in English, but not the restaurant. The restaurant is not clean enough on tables and hardly speak English.

Very nice and clean hotel. The staff is very friendly and quick to assist. The heritage style is beautiful and the terrace is a nice place to relax after a day of touring the city.

Room was spacious and airy. However could have been cleaner. Had to give once over clean ourselves when we arrived. Wi-if signal not good. Front of house staff could be better trained and organisedwith info on excursions. However we warmed to hotel and had good experience here. Food was good in restaurant.

Food was fine and the kitchen service was good. When there was a problem with WiFi, it was quickly fixed up which was much appreciated. Beds were VERY hard which made them uncomfortable. Sometimes the area where the hotel was located was noisy as the bus station is nearby with constant loud speaker announcements and bus horns. The air pollution is very bad in the area. We walked into the old city from the hotel which is quite do-able but the filth along the way is totally unacceptable and should be rejected and commented on by as many tourists as possible to exert pressure to clean it up.

Laxmi palace is at best location near Sindhi bus stand and gives excellent service

For the money we paid, hotel is Ok. But difficult to find the location, not on the main road. There is no elevator to go on 3rd floor. This is just a simple hotel.

Staff behaviour and condition of rooms was good

The Laxmi Palace is a very nice, new hotel just outside of the central bus station in Jaipur. The condition is very good (it is only 3 years old), the hand-painted artwork on the ceilings throughout the hotel is stunning, and all of the staff were great (Raj manages the dining area and was exceptionally supportive during our visit). I would highly recommend this hotel... but with 2 minor considerations. The first is that it is located very close to the central bus station. Although the hotel itself is quite and on a nice street ~2 streets away, the nearest area for food/shopping is pretty chaotic and not the nicest place to visit. This did not bother me, but might others. The second was that the bed was very thin and not very comfortable. Spending 2 weeks in hotels in India during this trip, the bed was probably the least comfortable of any of them. Perhaps this will be upgraded when they finish the second building of the hotel, which should include larger dining facilities and a pool, later next year.

Nice good budget hotel, just the sink tap was not mounted properly in the bathroom.