8.2
Very Good
From 572 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.1

Meal

7.9

Location

8.1

Service and Facilites

8.2

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Traveler Reviews The Serenity Hua Hin

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Customer reviews
S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 61 week(s) ago
จองโรงแรมเมื่อวันที่ 10/04/2024 เข้าพักวันที่ 16/04/2024 - น้ำไม่ไหล 4 ทุ่มกว่าแล้ว คือโทรไปที่ Receptions ตั้งแต่ 2 ทุ่ม - พนักงานทั้งโรมแรมมี 1 คนถ้วน ไม่มีคนช่วยถือของ - เข้าห้องมามีกลิ่นเล็กน้อย - น้ำที่ไหลก็มีกลิ่นคาวมากๆ - โรงแรมไม่พร้อมที่จะเปิดใช้บริการเลย **** - ราคาที่เสียไปก็ไม่ใช่น้อยๆ แต่น้ำไม่ไหลแล้วบอกน้ำในแท้งค์หมด กำลังสูบน้ำ หมายความว่าไง มีเวลาให้เตรียมอยู่หลายวันก่อนเข้าไม่เช็คเลยหรอ หาก Walk-In มาพออาจจะเข้าใจได้ - ทั้งโรงแรมของวันนี้มีประมาณ 3 ห้องได้มั้ง แย่มากกกกกกก
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Grid B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
ได้รับความสะดวกสะบาย เป็นกันเอง ห้องพักสะอาดอย่างดีเยี่ยมครับ
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Phailin G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 115 week(s) ago
The condition of the pool is that there are only algae, very dirty, locking the air conditioner temperature in the room again. The room has a musty smell. The bathroom is very smelly, the air conditioner is loud, don't come to stay, run away.
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1 people find it helpful
Apisada P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 116 week(s) ago
ห้องพอใช้ได้ สะอาด แต่แอร์เก่าเสียงดังมากโชคร้ายที่ห้องเต็มเปลี่ยนไม่ได้ และน้ำในสระไม่ใส สกปรก มีคริปเสียงแอร์แต่ลงไม่ได้
1 people find it helpful
Winit S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 129 week(s) ago
The noise of the room next door is very loud, the old room, the staff are less friendly.
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1 people find it helpful
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SUWATJANEE M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 130 week(s) ago
Terrible. The picture is not exactly the cover. Very old hotel, pictures are deceiving
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3 people find it helpful
Papasara W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 140 week(s) ago
ห้องพักสะอาด กว้างขวางดี ทำเลดี เหมาะพักผ่อน
1 people find it helpful
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Naon S.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 153 week(s) ago
Employees don't care about customers. Check-in is complete Not helping carry bags or suggest rooms. The room was old and dilapidated from the entrance door. The general condition of the hotel, even the hotel label is old and worn out. Book with the app, pay the price including breakfast, pool view room, but let the room not see the pool view at all, although there are not many customers. until needing to change the room The new room is not cold air conditioner. The door handle fell off. No towels, no need to call the front to ask. Breakfast starts at 8:00 am, I feel like it's too late. not impressed
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2 people find it helpful
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Piyapat R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 161 week(s) ago
ห้องพักสกปรก มีกลิ่นอับ แอร์ไม่เย็น
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Kriengkrai P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 178 week(s) ago
No check-in staff Had to wait almost half an hour
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3 people find it helpful
Pongpond D.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 179 week(s) ago
scary atmosphere at dusk The hotel was quiet, got the last second room.
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Chanyapak
icon-origin-TRAVELOKA
9.3
/10
Reviewed 189 week(s) ago
Everything is good, the staff is good, the service is good, but the only loss is the water is cloudy all the time. No matter how many times you come, it's cloudy. Come around here, the room is not very clean, the pillow smells, there are hair tufts in the bathroom.
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2 people find it helpful
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Phanuphan M.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 224 week(s) ago
Good location, convenient transportation, but the standard is much falling from what used to be D Varee, in the room there are only two towels, no handkerchiefs.
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Sirinarn Rinyot
icon-origin-TRAVELOKA
6.0
/10
Reviewed 230 week(s) ago
In the past, very good, now a lot of mosquitoes, not clean like the old one.
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Siyaphat S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 252 week(s) ago
The hotel is considered good, the room is spacious and clean. Breakfast is ok The pool is wide, I like it. But I criticize that it is in the room when there are people playing loudly, but I understand.
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4 people find it helpful
Kowit W.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 253 week(s) ago
The room itself looks a bit old. But it is ok with the reserved price The top room at night, the air conditioner will cool very slowly. Because the sun was exposed and the air conditioner did not work in time Notifying the employee and hurrying to help fix it. Very impressed by the staff Have good service mind and customer care
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1 people find it helpful
Suchawadee P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 254 week(s) ago
Well, good service, cheap price, behind the scenes you can walk to see the sea. Smiling staff The child ran away, and the staff helped each other to find it.
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1 people find it helpful
Onpailin W.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 257 week(s) ago
good service but swimming pool is out of service
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Jaratrawee S.
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 258 week(s) ago
The room is large but comfortable. Unfortunately the pool is closed for renovation.
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1 people find it helpful
Kanita C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 258 week(s) ago
Very shabby hotel. Fitness & swimming pool. Closed for renovation. Overflowing water Choose pool views to be useless. Sleep and hurry!
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2 people find it helpful
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