The hotel maintenance is amazing, everything is extremely clean, looked after and the staff is very nice

Everything was perfect

Nous avons eu une chambre très spacieuse! Le parking intérieur était parfait

Todo estuvo excelente, salvo que la regadera tenía una fuga y el agua se salía a veces hasta el pasillo, y los colchones estaban demasiado duros.

Excellent clean hotel close for walking

Nice clean hotel

Room temperature was ok

Staff were curt and unfriendly. Hotel tired and room sterile. Do not recommend.

Every day they clean the room, hallways are super clean too. Definitely 💯 recommend.

The hotel brought me back to the 1950s everything about it was absolutely wonderful but basic. I do not need more than what they offered a clean, comfortable room with a beautiful view of the pool, a comfortable bed and nice bedding. A shower and clean bathroom. The staff was wonderful Polite, kind, and helpful The dining room was lovely and I had a wonderful breakfast there. The pool area was clean and relaxing. I would definitely recommend this hotel and I would definitely stay there again.

El personal muy amable pero las instalaciones y al mobiliario ya se le ven los años. No hay casi enchufes donde conectar las cosas. Incluso había una cafetera en la habitación pero no era factible conectarla. Mi esposo usa respirador en la noche y tampoco había cómo conectarlo.

Hotel staff was very friendly and the hotel is very charm capturing the essence of the city of Campeche

Breakfast was great, hotel outdated

We travel to Campeche approximately once a year and have been staying at the Hotel Plaza Campeche for several years. We have always been impressed with the hotel (cleanliness and service), but this year I would say was the best service we've experienced so far. All the employees are on the lookout for anything that may need fixing and promptly attend to it (for example, a loose panel on the ceiling). The room service menu was limited, but the restaurant dining was outstanding in terms of quality and service.

The service at the hotel was excellent, with courteous and friendly staff. The location was also very convenient—within walking distance to the city center.

Heavily tucked beds with blanket in hot weather

This hotel was the best out of the 5 we stayed at while circling the Yucatan via Tren Maya. Friendly and helpful staff. We will stay at this hotel again.

Upgrade bathrooms

Excelente opción y servicio

Hotel muy bonito, baños y habitaciones muy limpias. El staff muy amable