Beautiful reserve

The included dinners each night were phenomenal

We had a wonderful time and the service was outstanding. The grounds are beautiful and the beach is stunning. The only issue we had was the condition of the beach chairs. It was surprising that they were in such poor condition. The back rests were not stable and my husband got his finger caught in the hinge when he sat down and the back folded back unintentionally. He required 5 stiches and had a very long stay at the local hospital. The assistant director was wonderful and very helpful during this ordeal. But other than that we really enjoyed our stay.

The eco friendly green roof of the hotel was a nice design feature and the beach club is very well organised and has the best lunch and staff. The tranquil nature of this adult centric spa hotel can be spoilt by the family friendly next door hotel which organised pool parties and shows. For a so called five star hotel the evening dinner was a big disappointment and the level of service at both the hotel and spa reception desks needs improving.

This is a beautiful property on a very nice private beach. Very relaxing. It is quite isolated and we did not buy the full board but ended up eating at the facilities all the time - so we should have gotten the all included as everyone else. It is very family oriented and there are a lot of kids. Staff at the restaurant and bar on the beach excellent. The hotel restaurant was a hit or miss with the service and they were seriously understaffed.

The food and the room are excellent,the spa is good but some cost money. The spa and the swimming pool close very early,Check in is very late

Everything was amazing. A few teething problems since it was the day after opening but the experience was well worth it.

Amazing beach and great food

We arrived early morning at the hotel and were immediately given a room. We changed rooms because there was no view and they did it quickly. Only problems with the room - carpet was badly stained but I believe they are slowly changing them and the air conditioner is controlled by the reception desk which was very strange. When the room got too cold we just opened the window!! The food was good - not fantastic but they were willing to make pastas which weren't on the menu. Beautiful outdoor restaurant and gorgeous grounds. The swimming pool was small and you had to wear a swimming cap (which they sell) but the beach is fabulous- lots of beds. All in all we had a great time - very relaxing

Room was shabby, carpet dirty. For 5 star small room. Only twin beds!! What could they be thinking? Spa services vastly overpriced & below average quality. Redeeming feature was quality of food & attentiveness of wait staff & bartenders.

We stayed at this property for four days during a large international karate tournament in October. It was listed as a five-star resort. It is one of the few times that I would agree with the rating. It was fantastic and completely lived up to the descriptions and photos.

Ottima qualità per tutto

Complesso splendido, spa bellissima e riservata, l’unica pecca da sottolineare è il servizio al bar esterno ed al ristorante: camerieri saltuari e poco presenti e nel ristorante, alla richiesta di poter portare la bottiglia in camera ci è stato risposto di portarcela da soli. Per un hotel a 5 stelle mi aspetto quantomeno il servizio in camera.

Essen und Räumlichkeiten grundsätzlich in Ordnung, aber sehr in die Jahre gekommen

Prefence italienne ! Je ne comprennais pas un commentaire peecedebt Maus quand un client francais delande une omelette en cuisine pour le petot dejeuner ce n'est possible mais quand un client italien le souhaite il l'obtient.....!!

Spa muss man bezahlen wenn man ‚nur‘ ein Classic Zimmer hat.. man wird auch nicht darauf hingewiesen, wenn man ins Hallenbad geht,, dass es was kostet… 27.00 Euro pro Person pro Tag..und so was nennt sich ein Wellness Hotel…habe Manager darauf hingewiesen.. war im so egal und nur gesagt.. steht auf der Website.. ok.. aber wir waren noch in einem 4 Stern Hotel..da hat man uns schön nochmals aller erklärt..so was nenne ich Kundendienst..leider nie mehr in dieses Hotel.. Mitarbeiter sehr freundlich

Struttura magnifica in tutto e per tutto,location,riservatezza,pulizia,servizio,cucina eccellente,attenti ad ogni minimo dettaglio,se volete trascorrere una vacanza in completo relax,questo è il posto perfetto.

Siamo stati in questo hotel anche l’anno scorso. E rispetto allo scorso anno ci sono molti aspetti peggiorativi. Innanzitutto è stata eliminata la possibilità di fruire della pensione completa. Ciò allo scopo di incrementare gli introiti con il pranzo a pagamento. All’arrivo abbiamo chiesto l’assegnazione di un ombrellone vicino alla passerella essendoci un bambino con passeggino, ma senza nemmeno controllare ci hanno detto che non era possibile. Quindi sostanzialmente al mare non ci siamo andati quasi mai perché molto scomodo per famiglie con bambini. Il giorno della partenza abbiamo chiesto di fruire del late check out. Ma come prima…senza guardare ci hanno detto che non era possibile. Inoltre, per poter fruire di molti servizi bisogna andare al Resort accanto (il Valentino) e c’è una parte del vialetto che collega le due strutture Che ancora una volta è scomodissimo da percorre con passeggini. In definitiva è una struttura poco accessibile per Le famiglie e con poca attenzione da parte del personale della reception. Inoltre anche il ristorante ha abbassato i livelli rispetto all’anno prima, pur avendo aumentato i prezzi.

Tutto il personale molto attento alle necessità del cliente

Ottimo il servizio spiaggia e la cena che vale almeno una stella Michelin