Given the 4-star praise online, I was highly disappointed with our stay.
The Lowlights
Poor Service: The property has no elevator. When we arrived, the front desk agent refused to help us carry our heavy luggage up a flight of steep stairs.
Broken Lock & Attitude: Our first room ($250/night) wouldn't lock. When I reported the broken lock, the employee seemed visibly annoyed.
Overpriced: The initial room felt like a cheap motel, not a $250 room. While they eventually upgraded us to a better room with a nice view, it was incredibly noisy at night.
Terrible Breakfast: We had an early flight, and the packed breakfast they gave us was pathetic—a granola bar, a bruised apple, a juice box, and a soggy tortilla with cheap meat.
The Verdict
The hotel was mediocre at best. I wasn't expecting luxury, just the basics, but the poor service and high price tag made it a frustrating experience.