Overall Ratings & Reviews Sundale Motel

Pool was locked at 3pm on a Saturday afternoon because the manager leaves then!!! BBQ covered in rust and unuseable. Party next door and ten people (not even staying there) out in the common area literally 2 metres from my bed drinking, smoking and swearing whilst we tried to sleep. Onsite manager useless and turned off his phone so he didnt have to deal with it. Worst accomodation experience i have had and would not go back!

Great location, great parking, great AC, very comfortable beds, good value. Basic, but clean accommodation for a good price.

Excellent location to access the events in Gold Coast.

The room was large the main bed was very uncomfortable felt like I was laying on the springs other beds good traffic noise is a problem in room 8 but the views are good

Friendly staff and good location close to water and parks and eateries

Older style motel room perfect for overnight stays near transport shops and waterfront Wonderful staff, very friendly and helpful

It is a great place to stay if you're on a tight budget and don't want to stay in a hotel. Location is great and lots of onsite parking.

We didn't get upstairs room as booked ,room didn't have aircon or fridge plugged in ready for our arrival, The bathroom was dirty had piles of cobwebs dirt etc behind toilet like it has never been vacuumed or mopped and had half used water stained toilet paper rolls,there was cigarette buts on top of mirror in a non smoking room?. Also no smoke alarm in room which is very illegal and dangerous.

No complaints about the room for the price it was good value. Motel was conveniently located to tram and other facilities and plenty of car parking within the motel. Office hours of motel differed to that shown on web site, eg tried to ring at 4:30pm and call was diverted to answering machine. Late arrival was attended to very satisfactorily. The only negative comment is that the air conditioner has a very short cord and is >600mm too short to reach powerpoint.

No one in reception on arrival A/c so noisy it was not usable No incest screens, so window had to remain shut Long term guest fighting and swearing right out side door It felt like a half way house Tram station across the road .... Noisy

Last minute stay... Key left in room, old ineffective noisy air con. Right beside Trams and difficult to drive into off road, couple of u turns after finding way to get there due to intersection and trams.

I had a phone call on the day of my check in just to see if we were ok and still checking in. I thought that was nice. The door was already opened and windows were to.. just have some fresh air in there. HOWEVER! The a/c did not work and was rattly, the wood around the shower sill was all rotten and flaking. The shower soap was about a quarter full. I think single use little bottles would be more comforting. The worst part was there was blood on the toilet roll holder, from what ever reason. This was unacceptable.. and immediately made a downer of our stay. The towles were still damp also.. hopefully from being washed.. and not the previous guests. I understand this is a budget motel, but this does not excuse the lack of cleaning or attention to detail. I will not stay here again.

Since the tram lines were installed street access is only from one direction.

The motel was quite, the bed was good and the place was quiet. We were pleased with the place and the staf and our 10 day stay was excellent with parking at the door.

Facilities: Bare minimum; Value: Reasonable; Service: Courteous; Cleanliness: Lacking;

Facilities: Shabby; Value: Excessive; Service: Basic; Cleanliness: Grubby;

Facilities: Nothing special, Lacked a phone & clock; Value: Reasonable; Service: Helpful, Polite; Cleanliness: Lacking;

Facilities: Good; Value: Amazing; Service: Remarkable; Cleanliness: Delightful;