Overall Ratings & Reviews El Jardin Hotel & Restaurant

Good folks. Good vibe.

Upon checking in my card was swiped for a charge less than the hotels.com price that I paid earlier in the month..when questioned I got no answer. Sheets were scuffed and stained and just placed on the mattress. On our last night someone left a tap running in a room on the same level as us. Room 7, and I woke up at 1030pm to a flooded room with half an inch of water that had soaked my computer bag. Managed to track down the nite manager who I helped clean up the wet floors with mops, broom and towels. The next day when I checked out there was no attempt by any of the staff to acknowledge or apologize for what had happened. I was then charged for supplemental food as expected. When I returned to pick up my bags I was then told they had shorted me the bill and i still owed 12, more. One would think that all the inconvenience of a flooded bedroom would have at least warranted some sort credit but nothing was offered. Instead I just received a glazed look and an additional bill. Not surprised this property is for sale !!!!! I will never return.

Need have chair on the balcony to read or sunbathing .

Happened to stay while the owner was visiting, he was very cordial. The road leading up to the property was a bit rough, which I didn’t expect in my (cheap) rented sedan. But the staff overall was very friendly. The shower was hot (something I’ve struggled to find in Nicaragua). The traditional nica breakfast was good. The room was great and the view was even better! Were definitely satisfied overall and would recommend to anyone visiting San Juan del Sur

Excellent view i love it. Hotel was nice and clean, i got an upgrade to the best view. Great staff, i was welcomed by the staff when i arrived at the parking loy. I will be back!

Lovely place, a bit out of the way. Rooms are small, and not that comfortable. The place is very noisy and you can hear the people next door talking. The view and pool are spectacular. The food was very good.

Great staff and management. Yes and the view)

We did not stay and are cancelling our transaction. The name says Hotel and Restaurant but there is no restaurant. The road up to the hotel is only passable with a heavy duty vehicle.

The staff was very nice

Very private, awesome view, road not so friendly and up a high hill. Suggest an SUV or a Truck.

Very good hotel. I love how Raiza waited for us until late around midnight. She was very helpful, kind with hotel directions and I loved our room amazing view and the hotel, the breakfast was so yummy. The only thing was it’s spring the pool needed to be more clean we found several flowers folding and bees but over all hotel was excellent, clean and with an gorgeous view to the ocean. We can wait to visit again. I highly recommend this hotel El Jardin.! Thank you Ivy U. Possekel

Amazing views, great food, clean rooms, and very helpful staff! Even though it is a little out of town, taking a taxi is very easy (their driver Alex is awesome) and worth it. Thank you El Jardin for such a great experience!

Repeat visit. Well located, clean, with great view. Awesome breakfast.

Had many issues with Davide.. manager. He was not truthful about meal and bar costs... not one staff person showed or opened restaurant till after 7:30 am. Was told they would do our laundry for a fee and would be ready next morning. NOT ready by 8:30( when we were leaving) and told the dryer wasn’t working.. left with soaking wet clothes. Sat on bench on deck which collapsed under me...luckily not hurt. All said ...Davide should not be managing this hotel.

It was a long way from town. The service was great, however, the prices at the bar and restaurant were astronomical. We paid $8 for shots of well vodkas. Unbelieveable!!!

Nice hotel. Away of the crow of the beach. Pecefull

We visited El Jardin in February 2018, and it was a great vacation. The hotel staff was exceptional, and they went out of there way to make our stay fantastic. Everything on the menu is exceptional, and we nearly tried everything. It's about 10 minutes from San Juan Del Sur, and a $5.00 cab ride. We hope to be back soon, and definitely are returning to El Jardin.

Oh my...it was good. Above the noise and clatter of San Juan del Sur, it was a wonderful oasis. We really would not have had to leave. The service was wonderful and the restaurant is more than wonderful. AND the view was truly life-giving. Can you tell we loved it? It is a ways to anything else, but if you have a car, it is no problem. We understand that there were regular shuttles,so even if you didn’t have a car, you should be able to get around. We booked this as a two-day Sabbath during a business trip, and left revived, well-fed and ready to go back to life. We will definitely be back.

What a amazing experience it was to stay at El Jardin, the view is breathtaking, the food in the restraunt is delicious. Also the breakfast thats included is amazing..not just cereal and toast but ordered hot food (crepes, bacon, eggs). We were more then thrilled to stay here for the entire week. The dog pandora is such a beauty, smart and so kind. The owners are fabulous. so kind and caring. What a gem this hotel is! and far enough from town that its relaxing but only $5 taxi to centro of San juan del sur. Cant praise this hotel enough. Thanks agagin, see you agagin soon love from Canada.

The hotel was located in a more quiet location than the main town area. Accommodations were great for the price and included a plentiful breakfast, free daily shuttle to town, access to pool. Great view of the bay!