9.4
Exceptional
From 94 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.8

Traveler Reviews Hotel Casa Azul

Number of reviews per page
20
40
Top reviews
Ramon A
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff, great room, and perfect place to spend a few days in Merida. Definitely coming back!
Lisette
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I will always come back! I loved it!
Ana Laura Vaca
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing experience, impecable service. Walking to Calle Montejo. Super nice! We love it!
Sanjay
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

For the price point and the over all infrastructure of the property - with the eye for detail what cam as a surprise was the following, A) There was no tea or coffee facility in the room. B) basic such as a cookie or even a biscuit wasn’t available with the tea service.C) even water was charged, which really unusual when the quality of water is poor.D) we asked for an extra helping of fruit in the afternoon and we were told that this was not possible. I guess we are just used to a different level and quality of service in Asia
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ROGELIO JOSE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Beautiful hotel, staff very friendly, made us feel at home. Breakfast was delicious. Pool si very small. It’s a beautiful boutique hotel at ground level so expect some traffic noise, if you are a light sleeper maybe you better look for a different option, for us it was not an issue and we enjoyed every minute we spent there. Can’t wait to visit them again. Thanks.
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Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

It’s very beautiful, peaceful and the staff is excellent
Sergio
icon-Business
Business
4.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

It is not a hotel - it is a bed and breakfast. Way overpriced. Room was very hot when arrived and took hour tone on comfortable temp Ninservices
Mary Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

The property is absolutely beautiful, a historically remodeled hacienda. The staff is amazing. I've never felt so cared for or pampered. Breakfast was excellent. They even wrote "Happy Birthday" on the bed with rose petals when David noticed it was my husband's birthday! It was a lovely stay, and we would certainly go back.
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Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Beautiful, peaceful oasis in a great location for walking to all the lovely leafy plazas. Wonderful breakfasts in the most beautiful garden courtyard. The staff are kind, helpful, sweet and generous at all times of day or night. The entire experience of this hotel, from the beautiful front gate to the rooms, setting, colors of walls and fabrics, and fantastic staff… just spectacular. Hermoso y tranquilo oasis en una gran ubicación para caminar a todas las encantadoras plazas frondosas. Maravillosos desayunos en el más bello patio jardín. El personal es amable, dulce y generoso en todo momento del día o de la noche. Toda la experiencia de este hotel, desde la hermosa puerta de entrada hasta las habitaciones, el entorno, los colores de las paredes y las telas, y el fantástico personal... simplemente espectacular.
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Alexey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Очень хороший отель , персонал очень Вежливый и все делают очень быстро . Номера уютные и очень красивые . Обязательно вернёмся ещё раз
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Honesty the best hotel in Merida, in my opinion. The serenity, luxury/decor, and staff was second to none. I needed a few things done with clothing and other special arrangements and without hesitation it was done with the professionalism of a 5 star hotel that I have come to expect. I will be back again and again.
Verified traveler
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

It was very good . Just short.
Verified traveler
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

I liked it very very much! The service, the rooms, the food, the location, the concierge....
Marcelo
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Great service, good breakfast, nice location
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

It’s beautiful hotel. The stuff was very nice. Location is Mérida downtown.
Tammy
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

A beautiful house with magnificent accommodations, excellent staff and great location.
Jyothish
8.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Casa Azul. The hotel is beautiful and the room was very nice and peaceful and grand. The staff were very helpful and polite and attentive and we would be happy to recommend your hotel to anyone visiting Merida. You could improve some things but they are small: 1. They could put boosters in the rooms to improve internet service. We could not really use the wifi because the connection was too weak. 2. They should do something to get rid of the mosquitoes in the breakfast area because there was a lot of them. 3. Housekeeping could be improved slightly. Most good hotels change bedsheets every 3 nights, and if someone is staying 4 nights like us, then usually most hotels will change bedsheets half way through the stay. We had the same sheets all throughout the stay. I save enough water reusing my towels and bedsheets when I am at home so when I go on holiday its nice to have fresh linens
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Douglas
10.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

Friendly staff, great helpful service, beautiful hotel, and wonderful food.
travel lover
10.0
/10
Reviewed 507 week(s) ago

Expedia Group verified review

It was all perfect ,small hotel but Very exclusive and boutique hotel style ... Historic building but all in Great shape ... I do recommend
Larry
10.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Casa Azul is a classic boutique inn. The room was spacious and beautifully adorned. Step out into the patio and garden area where meals are served. The staff was attentive and available. The hotel is conveniently located two blocks from the Main Street. Wonderful stay.
Number of reviews per page
20
40