room good, staff good, had jug and toaster incl. tea/coffee but no crockery or cutlery, so no need for toaster. tv difficult to use as was the a/c controls. Waste bin broken. advertised having a restaurant but was not open on Mondays. we stayed Monday. we would not have booked if we had known this as it is difficult to find way around unfamiliar city to locate eatery and not wanting to go out after very long drive. never again.

clean room , staff are really nice

Disappointed with our stay, and lack of action from management to control other guests who made excessive noice until around 5.30am. No one answered the after hours phone. Other guests had to deal with the abuse from the people causing the disturbance - I hope you refund their room. There is no way onsite management did not hear the disruption - it was like a night club.

Dirty. There were clumps of hair in the bathroom behind the door and in the bath. It did not feel clean. Stains on a towel and a hole in the bath mat and dishes and cutlery were dirty. Not acceptable for the price. The apartment was spacious but there was no lounge which seemed odd.. The water and ice dispenser in the hallway was good.

Yes

Good for the price. Parking good. Customer service could be better

Clean & convenient. Lovely managers. Beds comfy & good shower pressure.

We had a comfortable stay. The room was very clean and was big. We are happy with our choice

Late night check-in well organised but room badly in need of Reno/upgrade - very very tired and smelly with badly stained carpet

Large Room and amenities.

Secure

Room was large clean and had everything we needed.

great meal in the resturant

Great old school hotel, beautiful warm feeling to it. Very clean, would stay again

Loved the games room. The room was big. Reception not so friendly. Dead cockroach under the bed.

Clean and quiet, we really enjoyed our stay.

The rooms are spacious and great size for families, big kitchen space and bathroom too, just found the sheets to be old and discoloured and so had a dirty feel as well as we were lacking in extra blankets, so found ourselves cold every night, and the beds do banana and so even though we have regularly stayed here, and generally we have found the rooms suit big families, just felt it wasn’t quite up to standard in clean feels and comfort this year

Very good hotel

Tv didn't work , A/C not working correctly

Allowed early book in clean and comfortable