Nice clean and warm room and food was excellent

In 44 years of marriage and traveling the accommodations were not acceptable for seniors in late 60’s. We were expected to climb a flight of steep stairs and with baggage. Given the smallest room on property, a double fouton type bed, too low, bed that was no more than a foot and a half off floor. I caught my shoe one of the platform legs at 68 and fell flat on my face. This room was dangerous. I disclose accessibility needs on every booking yet got overlooked. We always book a king or 2 queens due to my wife’s disability. That was never acknowledged. After traveling over 20 hours we were exhausted, hungry and dehydrated. At approximately 6:00 we asked if we could take dinner up to room, eat and rest. We were denied any food stating they never allow food in the rooms. The room was nothing like the description and were unable to eat due to exhaustion and the inability to get downstairs to eat. We weren’t helped at time of check-in with WiFi and weren’t able to call for even water. This stay was unacceptable and coming clear from the US extremely disappointing as we’ve saved for years for this vacation. I showed the girl who was housekeeping the website and she offered info that the room we were in was not on the website. To top things off, I didn’t have a chance to pay through Hotels.com due to internet issues on the 23rd and at breakfast without my knowledge host charged our room in their currency costing time and a half. Please make this right. Tim Richardson.

Unfortunately due to its position on a very busy road, traffic noise may be issue , room is clean. Good shower, room only can’t comment on breakfast

My second stay here and it was as pleasant as before. The breakfast is always fantastic.

On a major road, up from 5am as the HGVs driving past made the room shake. No reception, key was in the door. No answer to the 5 calls I made on my 250 mile journey ( Google maps and Google told me the hotel was closed) No restaurant for evening meal, breakfast (they did advise of this ahead of my arrival).

The food was amazing …. However sadly the room let things down . There was no kettle in our room despite there being a tray with cups , tea /coffee etc . When queried the staff apologised and said they try and find one ……..never happened . The plumbing work in the bathroom left a lot to be desired …… very poor grouting round the bath / shower door …… the shower was extremely loose and felt it would fall off the wall ….. tiles missing from behind the sink . Toilet roll attached to wall opposite the loo ……… you needed arms at least four foot long to reach it ! . Would recommend for eating , not staying .

The hotel room was very clean and comfy and what i considered to be a massive bargain considering the price of hotels in edinburgh for the same night. The service was fantastic but breakfast was phenomenal to service and to food itself. I will be retur ing for my next trip to edinburgh. £120 for the night with breakfast for 2 people with two lattes and two teas. Phenomenal!!!

Comfortable room and excellent service

The staff here are very hospitable. Angus was fabulous in meeting needs. There’s a pretty wooded area to the sides and a nice area to sit outside. The carpet is filthy in the hallway, stairs and in the room. The Sun Inn is on a main road next to the train tracks. Since there is no air conditioning we will sleep with the window open which we couldn’t do because of the traffic noise. The shower was very nice. There was a floor fan which helped tremendously. Dinner and breakfast were good. The rooms need reuniting. There are areas that smell very bad in the hallway like old rubbish. I would not stay here again.

Bathroom was very dimly lit and cramped. Old fixtures. Very very noisy in the morning from road noise outside. Staff were very friendly and helpful. Breakfast was excellent.

We were disappointed that we arrived for the nights lodging and the restaurant was closed when the advertised hours clearly said it should be open. We arrived just after 18:00. The Sun website said the restaurant was open until 19:00. Google said it was open until 21:00. They directed us to walk a half mile to another pub which was open. Room was quite noisy due to the busy highway in front. Coffee service in the room was messed up. Instead of instant coffee in the container, it was ground coffee with no method of making it. It was not a cheap room, ot should have been executed better.

Great breakfast

Rooms are very dated food is excellent

Our room was clean and comfortable - very charming. Staff were pleasant and helpful. Loved the quaint atmosphere - the meals in the gastropub were very tasty. The only concern we had is that the bed was a little too hard for us and the pillows too soft - but features like that are very subjective so that might not be a problem for you! The Inn is situated on a main road so can get very busy at times. Our room did overlook the road but once the window was closed and blinds drawn it was quieter. Again, didn’t bother us but something to keep in mind if you need peace & quiet. All in all a lovely place to spend a few nights and/or a lovely meal

The hotel was in a state of disrepair and need of renovation. The pictures you find on the internet must be old and don't tell the true story. The staff is is nice and friendly, though.

Service at breakfast was great.

I had a brilliant one night stay, wonderful staff, lovely meal and fantastic dinner, comfy bed and bedroom

Clean presentable and nice welcoming staff. For info, nearest station is Eskbank and whilst route planners say 20 minutes walk that is via a public footpath that is unlit, the "long way" is nearer 40 minutes, any which way the station has a large car park.

I booked this property for its convenient location, thinking it would allow me to leave for work later. However, things didn't go as planned. When I went down for breakfast, I was offered a coffee and received it a few minutes later, only to be informed that there was no one available to cook breakfast. The time spent having the coffee meant I couldn't go elsewhere before work. Additionally, I accidentally paid for my evening meal and stay with my personal card. When I asked the lady to refund me so I could use my work card, she said she couldn't do it and the manager would call me the next day. Unfortunately, that call never came, leaving me without breakfast and unable to get a refund.

Very comfy, great breakfast! Staff were very friendly and helpful.