Overall Ratings & Reviews Resorpia Atami

It was good experience.

Almost perfect… only the shuttle bus is extremely small, always full. taxi takes forever to come Be ready to walk, if you go there by train

Very nice see view, especially for sunrise

Room is reasonable for 2pax. Had a sea facing sunrise view. Breakfast is highly recommended. There is an Onsen fee. Property is under some sun membership and so was shouted at, denied and chased away from parking nearest to hotel. After some 30min negotiation, was granted a lot.

Very difficult to access the Hotel as there is no parking at the street entry level. The taxi dropped us off at the adjacent Hotel. The fact the Hotel does not have its name on the outside of the building adds to the confusion. The Hotel does offer a great view but the facility is tired and in need of a remodel. The staff however is excellent and made the stay more enjoyable. The internet photos do not represent the current condition of the Hotel.

Quiet hotel place, love the hot springs there view the sea is beautiful. Thank you💜

This is my first comment. I love the hotel and the location. Everything was great. Will definitely go back again.

海岸の目の前で最高のロケーションでした。 駅にも近く、シャトルバスのサービスがとても便利でした。

Older property, room corridors face outside but else nice onsen.

Resorpia Atami was excellent. The staff were helpful and accommodating. They also provided a shuttle to the station. The view of the water was amazing. I usually take pictures of the front of the hotel where I stay, but this one was impossible because the lobby faced the water. Access to the main road was on the roof floor. The onsen is on the 5th floor, and it was too cold walking from my room to the end of the hallway to reach it. Overall, I had a great experience staying there, and I wish I could have stayed longer.

The staff were extremely friendly and helpful. Went out of their way for us.

Good

Check in staff was rude. Showed me a piece of paper in English (was instructions to check out) and asked me to “check it”. He wouldn’t allow me to read it on the spot and asked me to move away from the counter. It wasn’t even busy at the time. There’s mold in the air vents at the reception. I hope they clean it cause it can be dangerous to anyone’s health who is exposed to it

Overall, I wouldn’t stay again for many reasons nor would I suggest booking here. The number one reason was the staff was actively not helpful, rude at points, unprofessional in the Onsen, etc. I stayed at 12 hotels in Japan this trip and I did not experience that at other hotels. Quite the opposite, at the other hotels the staff were so welcoming and friendly and made sure we had a great experience. Also, finding it and parking were a disaster, so I called the hotel asking for assistance and they just hung up on me. When I finally found it on my own, they told me I could just park wherever in public parking many blocks away. It was extremely frustrating and difficult to navigate and again not a good experience as I’d had other places. The room was clean, it’s outdated and probably a little over priced, but all and all the room was fine, nothing crazy either way.

We loved the view from the room. Breakfast buffet was delicious!

Location was good. Facility isn’t like hotel. More like mansion style. Bath room was bit small. Dinner was decent. But hoped for more traditional Japanese Onsen style dinner. Breakfast buffet was ok. But not much variety .

Serve Delicious dinner

we enjoyed our stay ... thank you! bathroom is a bit small

The best thing about this hotel is the Onsen. The breakfast is very poor and the staff are very unhelpful at times - in particular the breakfast staff. Each day we went for breakfast quite early and yet they had run out of decent provisions...

We booked this as a last resort, with everything else in Atami full for the night. And it really should be a last resort. Grubby, tatty and old, everything about this hotel premises is dreadful. 30 minute queue for breakfast, shredded curtains, worn-out tatami dubious bed linen...avoid.