Overall Ratings & Reviews Hotel Resol Trinity Hakata

very kind staff and clean

Located in very convenient place. Subway station, convenience stores etc. everything is close to the hotel. Guests can use big nice hotel spa. The breakfast was amazing. There are many kinds of food and the restaurant even offered morning wine ^^. I would come back to this hotel when I stay in Hakata for sure!

This is my second time to stay at this hotel, walkable to restaurant and shopping place. Very nice

I paid a little extra to try out this hotel, and in some ways, it was a bit underwhelming. The onsen is much smaller than what is portrayed in the photo. However, it was an easy walk across the street to the metro station. I also appreciated the deodorizer in my room, as it helped mask the smoke smell (i.e., I reserved a smoking room by mistake).

Small room, small beds, small bathroom, thin walls between rooms that allow you to hear noises from the adjacent rooms.

Room was too small We did'nt have enough space to open our luggages😮‍💨

This hotel is a gem, centrally located, clean, and well-managed. Little details have been thought through to make the living experience wonderful. Along with the room, the common areas like the reception/ lobby, and the onsen are well laid out. The staff is friendly and always there to assist with a smile. The area around the hotel is vibrant with plenty of good eating out options.

It was a really great stay the only real problem we had was we had stated a non-smoking room before check in and were still placed in a smoking room so there was a bit of a stale smoke smell but nothing we couldnt get past.

Excellent convenient location. Will return!

The property charges you if you have a car. I think it's very lazy and a cheap way to get more money from patrons. I wouldn't mind it if the hotel was a "true 5 star" hotel. But as a 3 1/2 star (at best) hotel it's just tackless. The staff was nice however and the location was pretty good with tons of food and bars and restaurants near the hotel.

I very much disliked this property. The rooms are old, small and outdated. The lobby makes it look like it's an upscale boutique hotel but it ends with the lobby! It also drives me nuts when your room is ready (and your told so) but the staff won't give you your room key because "check in us at 3." It was 1:30... If the room is ready, just give us the key. Would. It ever go back here.

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Good location!

When we got to our room, it was super hot, and even we lowered the A/C’s temperature setting, it didn’t do anything and I thought it wad broken. It turned out that the main power had been turned off. It was resolved when I called the front desk, so I’d say to make sure you ask the front desk to check the power when you check in! The room was very clean and quiet, although it felt a little tight. So as the bathroom. Bed was comfortable but not the pillows. Staff was cheerful and polite.

Fantastic clean and comfortable hotel, convenient location

This is the only hotel we've stayed at while on this long trip where the reception desk is on the 13th floor while the guest rooms are below in this high rise building. It was confusing at times.

Great location, clean, and friendly staff!

Very accessible and in a central location. Parking is with a lift. As long as you don’t need a car in the city, you are ok.

Enjoyed a great stay at this hotel, comfy beds and linens, clean spaces. Provided pajamas and slippers for the on-site onsen which we used each night! It was busy at times but most people were quick in and out of onsen. Central location, although in the heart of the red light district, still felt safe and very easily walkable to all surrounding areas for food, shopping, and sight seeing. The check in and out process was easy and the skin care set was a lovely touch! Thank you, we would stay here again.

Location is perfect! The hotel is well kept and the rooms are nice and spacious.