Overall Ratings & Reviews Muthu Clumber Park Hotel and Spa

Basic room but certainly fine for a one night stopover. Dinner similarly OK and good value for the price

The hotel is being modernised and renovated - one to watch. Staff great, facilities have potential, as long as doesn’t hike prices

Lovely staff & a nicely refurbished room. Was a bit chilly at times, and the corridor was freezing! But the hotel & staff were great

Bed bug found in bed had to leave spoilt our daughters weekend away with her partner

Some minor changes since my last visit almost a year ago. But still tired decor. New 'welcoming' potholes. New peeling ceiling lining ìn pool.area. A couple of significant sugns, 'out if order'. Continued overhearing of guest complaints. Very reliant on clients from one major company. I use this hotel because it has a pool, othrewise it's adequate. Sadly, I would not stay here with my wife. She is less tolerant.

Staff friendly and rooms clean

Breakfast is not served until 8am,

The reception staff were excellent and very friendly. The lady serving in the Restaurant and bar again was very pleasant and friendly. My food was lovely and delivered by the Chef with an apology for taking so long. However it didn't seem to take long at all.

Property is undergoing a face lift, however the new rooms are stylish and quite tidy all be it the light permitations in each room take some working out.

Standard room was very dated, bed was small didn’t even seem a double, duvet thin was so disappointed with room we upgraded, at our expense, better interior and bed but bed was on wheels , with no canisters so it moved very annoying, room had been refurbished, but bathroom still needed updating, carpets throughout need to be replaced, overhaul disappointed

This is not a four star property and although it has some facilities, they are not four start standard. It's functional and tidy but having stayed in quite a few hotels, this is not really a four star venue.

Arrived and was given a room down a corridor where building works were. Being allergic to paint fumes was a great start to the stay. In the room the previous resident had left a dirty sock on the floor, so this left their cleaning routine in question. The bar closed at 11pm on a Saturday night, after a night out, we were just able to get to the bar for one drink before it closed. We were informed the gym and pool would be open at 8am every morning. So we woke to get to the gym before breakfast. The staff turned up late and it didn’t open until 8.30am. This messed up our schedule for the day. No apology was given. We then went to breakfast, I enjoy a latte in the morning, and other than normal coffee no other drink facilities were available. We went to Costa coffee afterwards a few miles from the hotel. On checkout both myself and another room told the stuck up madam that was on reception of the issues we had with our stay. She gave both of us the brush-off and showed zero interest in our issues. I was planning another trip in the new year, but won’t be returning to this hotel again. If the staff would’ve shown the slightest bit of interest in my issues I would’ve been able to get over the things that went wrong, but as they don’t care, I’m happy to review this hotel to let others know to stay away. The Warner hotel or Dukeries hotel close by would be a suitable alternative.

Hotel was outdated, rooms were terrible, service at the bar and restaurant were extremely slow, the rooms were so shabby and old

Room , staff, food could not be faulted

staff very welcoming and polite. Food very well presented. Room had ordinary double bed, but that was my own fault for not ordering room with king size. Nice spa, pool facilities.

We have been here several times in the past, due to location, the rooms are clean but basic. The mattress was showing signs of weakness (soft and could feel the springs) Food in the bar was very good

We have stayed before about 3 years ago, and it looks dated. You use to be able to have meals down the bar in the spa .. which you can no longer do :( also you are no longer given a robe unless you are booked in for treatments. Unfortunately don't think we will return again.

Nice hotel. Staff all friendly and helpful. Food good. Dining & public spaces all good; some 'interesting' wall art. My bedroom was a good size but the furniture tired, and it felt a bit dated; the bathroom however, was great. The corridoors in the part of the hotel I stayed in had plastic covering over them; not sure why. I can't comment on the pool/spa facilities, as annoyingly I forgot to bring my swimware with me 🙄 Would stay again. Ps: This may be a bit random, but I loved the floor tiles in the reception area!!

Carpet were filthy bed and Furniture in the room is so outdated. How does summer duvet on which meant I had to wear a jumper in bed to stay warm.

The restaurant food was poor and expensive, was charged for food we didn't order. The hotel is clean but in poor condition. The cardio machines in the gym were broken.