Overall Ratings & Reviews Candlewood Suites HORSEHEADS - ELMIRA

Rug was sticky, toilet paper holder falling off wall. Large cockroach on bathroom floor. Manager was great in dealing with it.

Love everything about the room and the comfort of having my pet around was very appreciated.

Staff were amazing, room was extremely clean!!

It was great loved that it had a kitchen

Nice, comfortable, quiet. Pet friendly.

Excellent experience

Clean. Pleasant and quiet. We routinely stop here during family visits.

Good overnight on way to Thanksgiving. Pleasant and helpful staff.

Was okay stay. Would be better if they offered something like mugfins or something for bfast but free coffee was nice

Just a weekend getaway to close out the season before winter hits. I enjoy the Finger Lakes and I usually end up staying in Horseheads.

Overall it was a great stay but one of the beds sheets has a yellow "pee" stain and I had to smell it to be sure it was clean and not left there. But it smelled laundered! Also down side no pool. Staff was super friendly!

From check in to check out everything was perfect. Lobby was clean, smelled amazing, room was clean, beds were soooo cozyyy. It was a perfect stay. Will definitely be back

A lot of floor noise as well as a feeling of poor quality construction in the building itself. Refrigerator had a loud squeal when ever it would run. Just not a very comfortable hotel.

Nice check in. Bed not comfortable with a thick too warm duvet. Shower head not adjustable

Great and affordable! I was there for a week and my room had a full kitchen which was very handy and convenient. Rooms are spacious and comfortable. Definitely worth staying at Candlewood again.

Unfortunately, no breakfast is served at this motel. Bummer!

Great stay, would definitely stay here again!

We enjoyed our stay. The room was large, bed was comfy and shower was great! Only issue was the bathroom door didn’t shut all the way properly.

the bed was comfortable. we could here people walking above us. i probably will not stay there again.

The property was a bit hard to find even with maps. It was hidden behind some other hotels. The hotel was very clean and staff was pleasant. The rooms on the second floor creeked and felt a little unstable which is the reason for the hotel not being top rated.