Overall Ratings & Reviews Eurotel North Edsa

It was OK Bed is not so thick. But good overall.

The staff are friendly and the security guard can speak Malay (Satpam an Hassan). Muslim tourists can eat breakfast which always provides seafood and egg options (omelette, omelette or sunny side up). Very close to the mall and North EDSA and Metro public transportation.

Bad room plumbing, the room smells bad 24/7. Also, I've put the sign to make the room up on the 2nd day of stay but when we got back, it 's still not made up. When I asked why, the staff who assisted told us that room cleaning must be called in the front desk. What the heck is this rule? Finally, since they didn't make our room up (despite our stay being a three-day stay), I just asked for a replacement of towels. It was acknowledged but I waited three hours until I was so sleepy already, but the towels didn't arrive. Eurotel north edsa staff, such bad service folks.

The room looked great! It 's just that the air-conditioning was not functioning well but I guess it has something to do with the heat. Worth while to have the pre-on checked though.

The only problem is the one-keycard policy per guest. So whenever you will go out of the room you will turn off everything in the room. You can opt to not do that but will need the assistance of their personnel to open the room for you since they have master keycard for every room. I already offered to pay for another but they won't allow it. It 's troublesome for the personnel being called upon every now and then. Kuddos to CYRUS who is very much willing to help despite tiredness, he still opens the room with smile 😃.

All in all the eurotel is ok for its price and location. Service fast. Check in check out. I want a free breakfast. complete. There is water everyday, there is hot coffee. My 3rd booking is here. Go to hotel tlga if you need to walk in manila. I don't want you to leave the bed that isn't full. He has 2 double foam glued. I hope they change all the beds.

Pros-spacious room, good breakfast, easy check in, clean linens and towels, clean rooms and hallways. Cons-aircons were old. 1st room (aircon not functioning properly) had to transfer room on 2nd day, 2nd room aircon (loud and noisy, water dripping), you have to follow up everytime you have request (tissue, towel for floor, aircon issue),

There was a leaking in the room

I was disappointed with the first room we're placed on the first day. But they got me very satisfied with the second one where we transferred to. Most of all, the customer's service was I like the most. I even requested for a room transfer and they took action on that quickly. Thanks also to the strong internet connection for I successfully finished my VRIS with no problems.

No rug provided when you get out of shower. I had to call the room service for that. No avaialable remote for the aircon. They told us to just turn on or off the aircon switch to regulate tenperature. Checking in also took longer around 30 mins before we got a room. Also the bed is just made of 2 single size mattress that were put side by side. The bed moves all the time separately since there are 2. It should have been a proper double size mattress.

It's okay, but I've been able to pair the room twice with no aircon or old stock. So it's a different smell. Hope they can change it so he'll pay for it so he'll have the nice room clean and no problem with the bed and aircon.

The aircon of the room is not working.

Great stay, one thing I love most was it's very near to the two malls SM North and Trinoma. SM savemore supermarket was just a few steps away. I like the ambience in the lobby you could feel that it was a Feb-ibig month. Thanks for the souvenir ..the heart ♥ shape and the wallets.

Room, fixtures and facilities are quite old. Warm welcome and great service from the staff.

All the staff were very welcoming. The room was great! It was beyond what I expected because compared from my reservation before the lighting was low. Now it's just simply great! Good lighting, clean, comfy. It felt so homey. I expected more on the food though, but it was still delicious. Will surely book again. :) Still giving 5 stars for Eurotel North Edsa.

Takes too long in checking-in. Room was not yet done on check-in time scheduled. They kept us waiting but when I got mad and complained, they provided us a room immediately but a different room and they said, they gave us an upgraded room. We didn't need an upgraded room, all we need was a fast service.

Good facilities. Well maintained room. Nice staffs and very good services. Good food.

It doesn't have window as I've requested, they should have inform me ahead of time. Also the first room that they gave smells like newly painted, we can't breathe easy. Then they transferred me to another room, it looks nice. But, when I used the bathroom the water drainage is clogged, there's almost no water in leaking in lavatory. The room doesn't have ready slippers for the guest and also no remote control for the AC so it's so cold and so uncomfy. We need to off the AC every now and then. We already addressed this to the manager of the Hotel, in all fairness they offer us to transfer in a suite room. However it would be hassle on our part, because we need to fix things again and it will take time just to transfer to another room. So we settled in that room with all the regrets we have inside. They should have thought of it earlier than ending in more and more complaints. This will be the first and last experience I will have in that hotel. Its unsatisfying compare to other Eurotel.

hotel staff were always noisy in the corridors. Wifi was always down- some rooms really needs renovation - cabinets and safe were broken. Breakfast buffet has poor selection and not that good..?.☹️

Highly recommended.