Quick staff

The room served it's purpose; it was next to the hospital and had a bed to sleep in the night before. Not too many expectations.

Spotless and Curteous Staff

Excellent stay once again. Friendly staff, quick to process check ins. Clean place, smells good. The only thing is the AC being a little loud when turns in.

No hot water running, just warm but not hot.

The room was terrible. The room was right next to the maintenance room and the elevator. There was constant noise non stop all afternoon and night. I don’t believe thats acceptable. People are trying to rest when booking hotels like this one and i couldn’t even get 1 hour of sleep! There is no need to be throwing stuff inside the maintenance room all night long.

Good

The room had someone else’s hair all over the floor. The a/c was super loud and the bed was okay at best. The shuttle wasn’t available and that was the main reason I booked it to begin with.

Hotel is clean, staff was friendly, food wasn’t good coffee was ok.

Tiny tiny rooms and no shuttle service from airport. Called to get a pick up and waited over an hour. When I got to the hotel they said shuttles stopped running. Taxi cost $35 from airport for 5 mile drive. Very disappointing.

My favorite for staying overnight and early morning traveling.

Did not try their complimentary breakfast as we left earlier than

The room beds were not the size we paid for. We paid extra for a queen size and stayed in to twin beds.

I reserved a room with one queen bed for one person for one night. I am very pleased with the room, although it is small - most of the space taken up by the bed. It is simple, but completely adequate, very clean and attractive. There is a compact bathroom with nice tile and a good shower for one person. Beside the bathroom a small built-in table with shelves above is perfect for a carry-on. A shallow but wide counter on the other side of the bed works well for a laptop and offers charging options. Above the end of the counter is a rod for hanging up a few clothes. The lighting, electrical outlets, air conditioner and wall-mounted tv all contribute to a room that functions very well. It's quiet, relaxing, simple - exactly what I wanted. The City Express shuttle is available only for short rides leaving from the hotel. It will not pick you up - say at the airport - and bring you to the hotel. A cab from the airport to the hotel cost me $500 pesos before a tip. The shuttle leaves from the hotel once an hour but needs to be arranged in advance. I would certainly stay here again.

Muy bien gracias

I did not like the noise. Room was not sound proof

Super great

.

Broken toilet seat and toilet leaks

The only inconvenience was the water valve for the toilet was shut off. I figured it was odd and maybe there was a leak. I turned it on, and it seemed fine. I tried to use the in-room phone to call the desk and the phone did not work. I let the desk know in the morning and the clerk was nonchalant... like it was a common practice... no apologies or concern.