Took over an hour for the check-in at 11 pm

Great place to stay in a vibrant and safe area of the city, and good value for money. Clean rooms, helpful and friendly staff and a delicious breakfast buffet made our stay here very enjoyable. Given the city’s climate, the rooftop pool is a big bonus and a nice place to relax.

Quarto super confortável, chuveiro ótimo mas poderiam melhorar a iluminação dos quartos e a variedade no café da manhã

I think this is more a 3 stars than a 4 stars hotel. Simple bed, bad pillows, spartan furnitures!

Really outdated style room. Staff was not friendly so I didnt feel welcome. Regular to bad breakfast

hospedagem muito boa. hotel tranquilo, quarto bastante confortável. bem localizado. perto de mercados e restaurantes. atendimento da recepção muito bom. retornaria com certeza

Pictures are better than the actual room. Simples but still good for the price.

good location close to train station, reception desk staff very helpful as well as the outside concierge with taxi arrangement.

Room was basic. Bathroom was smelly. Staff was helpful.

Great hotel close to a great shopping mall and a short walk to Starbucks.

First time to Brazil, hotel is not as good as it claims to be, no room service dining, hotel staff are not as customer service oriented, perhaps due to language barrier, overall I would say a neutral experience, not entirely negative

Was a good stay, staff was helpful breakfast was good

Parking not included and had an additional fee. Bathroom not very clean. Room coffee machine not working.

This is the third time we stayed here. The rooms are clean and good facilities. Good location close to the motorway. A big variety for breakfast.

Stayed for 5 nights....one small issue, there was no safe in the room even though this had been 'promised'.

Não foi avisado da reforma do restaurante, o café da manhã foi improvisado num lugar apertado , não tinha tanta opção por isso , e nada p poder pedir p comer a noite

Checkin humilhante. Cheguei tarde na cidade precisando de descanso para um compromisso 6h da manha por causa da queda do sistema do hotel. Cliente sendo punido por algo que não deu causa.

Maravilhoso muito bom

Bom

O café da manha era fresco mas com poucas opções. Não fomos informados que o restaurante estava em manutenção e então não havia serviço de room service. O chão do quarto estava sujo e não foi limpo.O banheiro estava impecável.