Overall Ratings & Reviews Intercity The Universe Paulista

The hotel is in an excellent location, just a short walk from the main tourist attractions. I booked two rooms, one of which accommodated three people. The room featured sliding doors separating the master bedroom from the sofa bed, which offered privacy for my parents — a thoughtful and practical design. Breakfast was delicious, with a wide variety of options to suit different tastes. The minibar was well-stocked, and the hotel staff were consistently courteous and helpful throughout our stay. I especially enjoyed the outdoor pool, which was a perfect spot to relax after a day of sightseeing. Overall, I highly recommend this hotel to anyone looking for clean, comfortable, and conveniently located accommodation.

It was to noisy of consideration across

Otimas instalações, tudo muito limpo e organizado. Equipe super educada e atenciosa. Vale muito a pena se hospedar

excellent location

They need to replace furniture when it gets so bad that there are stains upon stains. The place felt safe and the housekeeper did a nice job despite the wear and tear. The elevator door closes fast and will body check you so be aware. We chose here due to the double room I would stay again if needed. Breakfast was good with lots of fruit. Pool was warm but could use more loungers as there are only three. The mall at the top of the street was great for their food court . Staff were nice.

Very nice place, great staff and an awesome breakfast.

Breakfast was excellent every morning and staff is friendly. Need to speak their native tongue or arm yourself with a translator though…few, in the hotel, spoke English.

The building is very nice and the location is very good. The rooms are fine but they need change the silicone at the shower. Looks bad"!!' The breakfast is very delicious!

Elevador é horroroso

Hotel em péssima condições, quarto precisando de reforma urgente, piso soltando, teto do banheiro caído, rejunte do banheiro cheio de limo, colchão péssimo.

Sauna não estava funcionando e não limparam meu quarto no domingo. Muito boa a estadia e quarto nota 10. Só esses pequenos pontos...

The stay was pretty mid. The photos that they showed are not the reality of the place. The staff sometimes was rude, but its something that you can expect when you pay $600 for a 4 day stay at Sao Paulo. I think the best feature from the Hotel was its location, its basically nearby everything important in Sao Paulo, and its pretty safe to go around at any time nearby the Hotel.

Very close to many things. Cold A/C.

Hotel looked good from outside but is rundown, towels are old, 1 of elevators were not working for a whole day.

It was walkable

Excellent hotel. Staff friendly and installations comfortable. Very complete breakfast. 3 minutes walking from train station Trianon masp and Avenida Paulista. Will return for sure.

Good location. Friendly staff. Clean. Good breakfast.

Very well located, friendly staff.

The staff was friendly and the check-in and check-out process was fast and easy. I think the location is good as there are multiple restaurants at a walking distance. The property looks nice but the couch and chair in my room had stains on them.

the best job references are incredibly well-organized and delicious meals. If you are looking for a reasonably priced lunch or dinner I would also recommend the restaurant hotel as well as their prime rib is incredibly delicious. their menus are in brazilian portuguese and english and they are very friendly with the american actor, many of the signs, in fact, all the signs are bilingual, english and religion, portuguese, so they are really trying to accommodate to bomb the Taurus who speaks Portuguese. Police Avenue is about half a mile away and is an amazing sight to behold on New Year's Eve!!!!