Overall Ratings & Reviews Club Himalaya, by ACE Hotels

It was a perfect place for hiking

A beautiful resort in a quiet, peaceful setting. The spa service was wonderful and dining quite good. Very nice breakfast buffet complete with egg station. Large room with private balcony. The grounds were impeccable and the walking trail a delight. We can’t wait to go back for another stay.

Location and view from our room is good. Wall insullation is poor. Noise from next room annoied us.

A truly magical place! Great service. Kind and helpful people. Management repeatedly went out of their way to ensure we were pleased and taken care of. Dining options while limited (that is to say there is one restaurant) was nonetheless wonderful! Again, service made it superior. I could write paragraphs about the views…. And both our sunrise and sunsets were literally a once in a lifetime experience! I rarely speak in superlatives. Something about sitting in full view of the Himalayas with a fire going and enjoying a snifter of very fine cognac …. Need I say more? Not sure if we will ever get back, but if we do, I can’t imagine staying elsewhere.

Beautiful views! Convenient location to the panoramic trail! Staff is amazing!!

NOT a good experience! We stayed for two nights and left disappointed because the hotel didn’t live up to our expectations. First off, the location is not wheelchair accessible—there are a lot of stairs and no elevators. The food was mediocre, and the prices were absurdly high. I wouldn’t mind paying more for quality, but that wasn’t the case here. The building is old and deteriorating, and nearby construction adds a lot of noise to the rooms. The sunrise and sunset views are hit or miss depending on the weather, although the large balcony is a nice touch. The staff seemed disinterested in talking to you or greeting/smiling at you almost as if they hate their job, except for the security team, who were friendly and respectful. Overall, the hospitality was lacking, and the place is far from being good value for money. We won’t be returning. PS: If u talk to the reception guys and haggle like the chinese gentleman this morning for the deluxe room, they may reward your annoyingness with a discount. Such a joke.

Polite and helpful staffs.

This is the nicest property in Nagarkot. Everything was clean and comfortable and the service was great except for one incident that occurred at check in. It was pouring rain when we arrived and the staff did not come out to help us with our bags. The entrance to the property is several flights up and the staircase was a rushing torrent of water. We were told to wait on the car until the rain stopped. After 5 minutes I ran in and talked to the front desk who seemed indifferent but said they would send someone out. 10 minutes later I spoke to them again and received some excuse about not having enough umbrellas. Finally, my travel partner and our driver just decito bring the bags up which is when the staff finally came to help.

Facility was clean. Great view of the mountains from room and rooftop. Staff were friendly

Good

The view from the hotel is excellent. As is the service. But the power goes out regularly. The bed is a little lumpy and we couldn’t figure out how to get the water to not be boiling in the shower or how to turn on the tv. But that seems to be expected in Nepal. Beer was good.

Need more pressure on showers water.

The staff was extremely friendly and professional.

We were looking forward to our stay at Club Himalaya and it lived up to our expectations. Nice rooms with balconies where we could relax. Unfortunately the view to the Himalayas was blocked by smoke that morning; we went in May and knew it was a possibility. Food was nice and the pool was very popular.

This is the best place to stay in Nagarkot. It is well decorated. Staff is professional. Buffet is excellent. Every deluxe room has a private balcony with full view. The only thing missing was what they cannot control: clear sky for view of the Himalayas

Good location with nice view

The hotel was centrally located in Nargakot. There are several restaurants and shops to walk over to, giving you options other than hotel food. It is also in a location where you can enjoy the beautiful view of the Himalayan and the Kathmandu valley. You can see the sunset and sunrise.

This hotel is seriously outdated! The flush doesn’t work, the carpets all over are super old, the seating in the hotel is ancient and it really is not worth the amount it charges. Would not recommend staying here! We wanted to stay for 3 nights but checked out to go to another hotel after the first night

Nagarkot is an amazing place and a must-visit.. Club Himalaya is one of the better places to stay in Nagarkot.. Good hotel, but dated and requires an upgrade.. Rooms could be better, playground is amazing and they have a great breakfast spread.. Service needs a lot of improvement.. Room service staff insisted we come to the restaurant. No one would collect the plates from the room after multiple calls.. This aspect needs change.. Overall okay stay, may not revisit.

Great hotel and great experience.