7.0
Pleasant
From 91 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

7.2

Service and Facilites

7.2

Traveler Reviews Apart Hotel Maué

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Yelling and noise all night, bad quality bed, cover and pillows
Sven
6.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

Good> Good staff, rooms were well cleaned, breakfast was a OK, familly apartment accommodates easily 2+2 family at reasonable rate, Not so good> Location of this hotel is not ideal if you want to stay close to Mendoza City center but on the other hand we walked from Cathedral back to hotel and its no more than 1.7 km so eventually it is not a big deal (taxis also easily available) Lack of restaurants close to hotel
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Verified traveler
6.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Hotel is a little bit tired. Breakfast and restaurant (and restaurant staff) are good. Hotel entrance is uninviting. Room/apartment was big enough but was dark and very cold.
Maria
8.0
/10
Reviewed 490 week(s) ago

Hotels.com verified review

Cleanliness of room/hotel good. The service was good, friendly personnel and attentive . Continental Breakfast very good, with different options. The location of hotel is very good specially if traveling by bus "terminal de omnibus" is two blocks away .
Amy
4.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

Firstly I must say the staff are lovely.... But that's where it ends.... The hotel is in shambles... The glass doors at the front are all smashed in and it is really run down. The area is not safe for a solo traveller.... It is right next to a freeway bridge where long term homeless live... There is nothing near by and to get to the nice areas you have to walk under the bridge and through the bus station. I really do not recommend this hotel. Also there is no tour booking facilities so you Ned to go to hostels or another hotel to book anything.
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Chris
4.0
/10
Reviewed 516 week(s) ago

Expedia Group verified review

Gym equipment is broken and located in basement between laundry rooms and car parking. Ugly area. Outdoor pool is not as cleaned as advertised. Noisy area with stupid worker at nearby garage playing loud music all day & night long. Hotel staff didn't want to take any action to stop noise. Good breakfast. Kitchen in room is below average. Pillows are tired. Neighborhood not trendy as around Plaza Independence. Far from tourist area but very closed to terminal de omnibus. So stay away from this hotel.
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Stephen
8.0
/10
Reviewed 521 week(s) ago

Expedia Group verified review

Very good hotel--helpful staff, clean place, secure parking, good breakfast--rooms were clean and spacious.
Emilio
8.0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

Apart Hotel Maué very convenient to the bus station. I arrived early and the desk clerk kindly make arrangements for me to get into a room before the official checkin time. The breakfast options were very good. The room was comfortable and I was able to work and rest very well. Two of the three staff I interacted with spoke good English, which was helpful.
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Fayecair
2.0
/10
Reviewed 594 week(s) ago

Hotels.com verified review

Front desk staff were rude, unwelcoming and unhelpful. A customer behind me was served first when checking in. The heating didn't work the first night. When I asked for another room, they said they were full, but they obviously were not. This hotel is extremely old and worn down. This hotel offers no information or tour bookings as stated, they referred me to the info centre in town. This hotel is far from the centre. Breakfast is terrible, hardly any choice, poorly prepared and tiny portions. The cleaning staff was wheeling the housekeeping cart through the area people were having breakfast. Very poor customer service and hotel quality. Not worth any price.
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Jeff and Audrey
8.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

We were arriving from Santiago by bus and wanted a place close to the bus station for our first night. The location worked well enough that we stayed rest for the remainder of our visit to Mendoza. The apart hotel has a true front desk and a full restaurant. Breakfast was excellent (including eggs, meats, etc not just pastries and jam.) The room included a microwave and stovetop, but the refrigerator is actually a minibar. Also, despite the listing as having air conditioning, the apartments do not. As we were there in early May, just opening the window provided sufficient cooling. FYI - The staff speaks spanish only. Google translator helped us a lot. Wifi service is present, but was very slow. There is nothing really to see or do around the hotel, but it is only a block from the bus station, so it was an easy base to visit downtown, Maipu by bus and we were right there for our overnight bus to Buenos Aires. If the bus plan works for you this is a great option. If you want the feel on being in Mendoza, this is not a good choice.
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Linda
8.0
/10
Reviewed 599 week(s) ago

Expedia Group verified review

Bit off the path of popular parts of town so be prepared to walk, as 2 woman after dark didn't feel comfortable doing so. Okay hotel, staff okay . . . Gustavo who manages dining room is outstanding.
Adrian
6.0
/10
Reviewed 601 week(s) ago

Hotels.com verified review

Excellent service and very accommodating personnel. The pictures online don't represent all the hotel, but the people working there is very kind and helpful.
valia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Nos cobraron el desayuno aparte, a pesar de estar incluido en el valor. La cocina no estaba equipada, no habían cubiertos, ni hervidor de agua caliente. El estacionamiento también se cobraba aparte. Las camas incomodas. El personal atendió de muy mala forma. No volvería por ningún motivo
Miguel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Destacar solo la proximidad a los sitios que necesitaba frecuentar....en cuanto al hotel nos salió 250 euros ...para una habitación con moqueta super vieja sin aire acondicionado...sin desayuno...el cual lo incluía de acuerdo a lo que yo contraté y ...tener que llamar por teléfono para que te abrieran la puerta ....y en fin ...mucho más espero que esto llegue a quien le importe mejorar....
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

BUENA ATENCIÓN DE TODO SU PERSONAL. MEJORARÍA EL DESAYUNO.
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Todo perfecto, habitaciones grandes y limpias. un 10.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Me gustó todo , no tengo nada para criticar, y la cocina excelente todo de primera un hotel para recomendar
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Un establecimiento bien mantenido y muy buena atención
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Gostei: atendimento, no geral, dos funcionários. Inclusive, qdo pedi mais cobertores, foram atenciosos. Não gostei: Instalações: muito antigas. café da manhã, não tinha pão" francês", frutas. Carpete: antigo, difícil uma limpeza total. O quarto que fiquei, de fundos: não abria os vidros...parecia uma " porta". Meu quarto estava limpo. falta de tomadas , ausência de computador. Instalação muito antiga do hotel. L Localização: distante do centro...tudo precisamos de táxi. Toalhas e cobertas: muito velhas .
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Médio, longe do centro (fica em outro distrito o que o expedia não informa). Precisa de uma reforma nos quartos. Café mediano sem variação. Limpeza ruim.
Number of reviews per page
20
40