Overall Ratings & Reviews Grupotel Playa de Palma Suites & Spa

Very nice and clean hotel with superfriendly staff. Very good breakfast!

This was an incredible stay, our first time doing half board and we weren't disappointed. Options were always varied and delicious every night. There are many facilities to use including at least 3 swimming pools. The sky restaurant is fantastic and you get some surreal views. Most importantly staff give the place a heart, they're incredibly friendly and helpful. We want to recognise Ghazi, Joyce and one half Nigerian/Jamaican guy (sorry we couldn't remember his name) and countless others we'd like to thank and applaud. We would highly recommend this stay for anyone in the future as well as us coming back to stay.

I love the inside pool (spa & wellness). The room was the best, we book a standard room but when we arrived we had the premium room and we fell more in love with the room/hotel. :)

Beautiful hotel, very nice breakfast, so much variety. Please note that spa for children is only 10-12.00.

Very nice clean and modern hotel. Junior Suite was not as described in the photos when I booked the room. Nowhere to sit other than a hard desk chair but all suites show a sofa in the room which was not the case.

Great hotel a little walk away from the strip. Pools and spa are great. Breakfast was lovely.

Clean, away from the busy areas but walkable.

Beautiful, clean and comfortable hotel. Staff were so lovely and provided us with an upgraded suite for our honeymoon with a semi-private pool. We purchased massages and they were excellent, as were the indoor spa pools. A 5-10 minute walk to the beach. We really enjoyed our stay!

close to the beach, plenty of good dining options/ vibrant surroundings nearby lovely pool and spa courteous , polite and helpful staff

The room was beautiful, breakfast was a real highlight too! I’d definitely come back!

Great pools and spa, and we really enjoyed the roof bar.

Nice and peaceful place to stay. Well maintained hotel, spacious rooms, terrace. Great cleaning standards.

Very clean and quiet rooms.Wil definitely come back...

Such a fabulous start at this hotel, all staff without fail are there to help, breakfast is amazing a d the spa wonderful. The seafront wasn’t for us but there are some fabulous typical Spanish restaurants in walking distance and the hotel itself has a fabulous skybar restaurant whereby we paid €26 to eat there. Whilst the promenade was not our gig, we would definitely return to this hotel without hesitation.

Great hotel

Overall a great stay. Room was better than I expected, great value for the money. Fantastic facilities especially the large pools. Good food. Some staff are pleasant, however some let it down. Not sure if it’s because we didn’t speak any German at all. But some staff unfortunately came across as a bit rude and not pleasant to talk to. A few times this occurred at breakfast or dinner it felt almost as if they didn’t want to be there and didn’t want to serve us and quite frankly missing the basics of customer service such simply saying “Hello” and ensuring we feel welcome. A part from that everything else was great and I would return!!

Excellent all around

I really enjoyed my stay. The room was spacious, had a great balcony, great beds and a great bathroom/ shower. Not only that, but the pools were the right temperature, the gym was in good condition and the breakfasts had a variety of options. Will recommend

Great hotel, facilities are fantastic with a choice of pools. Excellent spa too. Staff are brilliant, every one of them helpful and friendly. We only had breakfast but that was amazing, a great choice of food. My only negative is a lack of restaurants and shops close to the hotel, that said, you have the beach and the cheap shops down there. We got a taxi into and back from Palma most nights.

Beautiful and clean. Short walk to beach.