The room was spotless, and the view was amazing. Property is really nice, and the staff was very helpful.

Beautiful hotel, perfect location for the ski lift and to stroll into town. Very attentive staff from the moment we arrived. Very friendly and always on hand for any requirements. Spa facility was flawless. Highly recommended

Completely stylishly renovated! You have a feeling like you are in brand new hotel. Everything was perfect as before, from staff, extremely comfortable bed and pillows, spa, massage, big variety for breakfast...

Rooms and hotel are clean. Breakfast i Has lots of options but 'hot' options are cold. Had leaking sink for 2 days and did not get fixed.

Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta.

Very friendly manager

Big comfortable room, pleasent stuff, good spa and massages

This is our fourth time to stay in this hotel, but first during summer. Everything was perfect as always, stuff is always friendly, beautiful spa and massages, the outdoor pool was great. Perfect hotel for families, either during the winter or during the summer.

regnum bansko not five star hotels maximum 3 star hotels hotel employee not proffessional also not smile and not polite of guest.very poor breakfast ,my oppinion for this hotel very bad and l will never come again this hotel.please every one,dont choise this hotel.

The room was hot and didn’t have AC… only living room had the AC which wasn’t enough. The outside pool was too busy, and the bar/restaurant didn’t have enough staff… dirty tables, and the food was late. 2 same pastas for the kids were served 20 mins apart, wrong salad, and forgotten French fries . Hire more people

Well, its not really a 5 star hotel at least for European standards. However, there is everything you need, and the staff is nice and polite. The beds were comfortable and the room was cleaned every day. The food in breakfast was quite plain and tasteless.

Overall disappointing. Old dated dark rooms with thin walls and small balconies. No microwave/pots or pans to cook (even when asked for). Spa was poor - smelly hot tubs with jets that didn’t work and a steam room that burns your legs. Good points - beds/pillows comfortable, lobby staff friendly and location.

Great stay in a 2 bed apartment for a family of 4 ski holiday. Great location for the gondola (10 min walk) and well located for local bars and restaurants. The spa is great and all the family relaxed in there after a day on the slopes. The food in the restaurant and bar was very nice, great choice of food daily for the buffet breakfast! I would recommend the Regnum

The hotel location is 10 minutes walking to the Main Street and gondola entrance. The hotel is like a maze. We need to walk and climb steps to reach the room. The spa was good. The jacuzzi temperature is now warm enough. The breakfast was fine.

The hotel was very nice, with helpful staff. This place was great for my 3 young grandchildren (8,6,4) they loved the waterpark, unfortunately the organised activities at the park were not to the written program and the only animation staff wasn’t very lively or that interactive with the children, but the slides and the pools were a hit! We stayed in a grand suite, it was spacious and had everything you needed except there was no air conditioner in the smaller bedroom so it got quite warm at night and the bed was quite hard, the cleanliness was super. The spa area was also great. The breakfast was plentiful but not amazing, a lot of the food wasn’t very hot and the bread was stale, all the waiters were great. We ate lunch and dinner at the hotel and that was great, the spaghetti bolonaise was fabulous! The hotel wasn’t too crowded which made for a very pleasant stay, not sure how we would go in the winter.

there is not enough parking space so you have to leave the car on the street the restaurant is very small and you have to wait for place

All very good and the brackfast selection is very good.

The hotel is near the gondola. Very easy to reach by foot to city center. Good brakfast

Superb hotel - the sauna, steam room, swimming pool, 2 hot jacuzzis and excellent buffet breakfast and evening meal was just what my family and I needed after great days skiing in Bansko.

Far from the ski lifts. Dont show in the pictures, or info. They have a convenient shutle but is not whatbit shows.