Stayed in a private room with a double bed and private shower. Hotel room was cold, even in the afternoon. Blankets were free to rent but they charged 20 soles for a space heater. Service was slow but 10 minute walk to Plaza de Armas was convenient.

It was clean but nothing really different than other hostels.

The rooms aren’t well sealed to ensure bugs don’t get in. The bedsheets/pillows looked like they’d been cleaned but were covered with hairs & stains. There is no AC and the room was freezing but they provided heavy blankets which did the trick. The caretakers had dogs which barked late into the night. But the caretakers were very nice, friendly and helpful. Breakfast not worth attending. The room was a good size, hot water worked, so that was a plus.

Staff was always friendly and accommodating. Breakfast was not the best but it was sufficient.

Neat, clean & well located. Pamela was great at check-in.

Very helpful upon late check in and the rooms had everything we needed for a uick over night stay.

We stayed here for about 5 nights. The staff was very courteous and helpful. They made me feel very comfortable and accommodated my weird requests. The location is 10 min walk to the main square. Along the way you'd cross mercado San blas and the San blas plaza. It's a quiet spot yet not too far from all the action if that's what you want. There are bodegas, a pharmacy, laundry and bakery within 1 block of the location. I would recommend this hostel.

Very plain hotel, definitely not a 3-star one. good loction

No TV and no promised transport to the airport, one day without water

When you pay the hotel by Expedia they offer you a 1 free ride from/to airport. Once we arrived to hotel they charged us again the taxi, even tough we show them our reservation and ticket where it says it is included, also, I have sent emails and they did not replied back. It was so frustrated since we are double paying for a service and they don’t even answer properly.

Hotel had a great view and close to San Blas. The staff were really friendly and also elped us book tours. He only issue we had was the very cold room but we were able to rent a heater for a charge. I would recommend booking a heater. Also bring a portable hair dryer if you need one. You can borrow one from front desk but it's usually used by others. Great hostel otherwise and nice breakfast.

Noisy Rooms. Had a hard time sleeping due to noise coming from the streets and reception area. Clean rooms and comfortable beds.

I am disappointed with the description of room amenities from hotels.com, it was nothing like you said it will be, it was to good to be truth and it was, the hostel is as many are, very basic with friendly service and cheap rates. The employees are very nice and they tried their best to help. Maybe hotels.com should check the description of the rooms by asking for pics from the hotel s actual rooms.

This was our first time in Cusco and chose this hotel at random. Location is only 15 minute walk to Plaza de Armas. The staff tried really hard to thoroughly communicate with us. Gave us tips where to shop and eat. All staff were very friendly and helpful. They helped us to feel comfortable in a new place. We will be staying here against our next visit!

Very nice place, clean and comfortable beds. Very nice staff. Would stay here again. Good price

Only a 10 minute walk to Plaza San Blas but a great hotel in a quite working class neighborhood. Really good value for the money.

Very accommodating staff. Quiet neighborhood, away from the old town Cusco noise and traffic. Comfortable room, but the optional in-room heater is a MUST for folks who don' like to get cold in the Cusco winters.

Friendly staff and ready to support any requirement. Clean and confortable rooms. Breakfast was ready at 5am for early check out.

Reception wouldn't honor free airport transfer on orbitz reservation until call to orbitz resolved it. (He actually told Orbitz his error was because he had two reservations under the same name and he was looking at the wrong one.) The hotel gave me a 2 bed room so a friend and her two little boys could stay with me because the national teacher strike prevented them from getting home. However after the Orbitz call, he retracted and made them leave late at night to get another hotel. Rude and inhospitable. He even pretended not to understand my spanish. All people in Peru were so nice and this man, Miguel, was nasty to us.

Away from busyness of the Plaza. Pleasant 10 minute walk into city center if you can keep yourself from stopping to shop or observe the sites. Staff very helpful (supplied map of area, areas to avoid, arranged taxi to airport, stored luggage after check out, etc.) Light breakfast and they will make you eggs for small charge.