Overall Ratings & Reviews Smart Hotel Holiday

Very clean, modern and a good breakfast

Nos tocó quedarnos esta vez en la parte nueva pero la cama fue terrible! Súper incómoda. Por lo demás limpieza y staff perfecto.

I wasn't very happy as I booked the most expensive room of the hotel, and at arrival i found it unprepared: electricity was off and had to call the reception to fix it, the phone didnt work and I had to go back all the way down to front desk, there were 2 towels randomly in the ceiling, the sofa bed was open with 2 beds despite the booking was for only 2 people and the service was unavailable (as we arrived late) to put it back in place, and finally our double bed was actually made of 2 separate materrasses hence there was a space in between that made the bed uncomfortable. We looked for water and the plastic bottle water in the minibar was used and a left over from the prior guests. The heating control worked but the heating was very weak and we were cold during the night. The hotel staff was very nice and responsive/helpful to these incidents, but those made the arrival and the stay disappointing and not congruent to the description, the 4 stars and the type of room that was sold.

The room was huge with great air conditioning (2 in the room because it was large), skylight in the bathroom and as an added bonus there was an elliptical machine in the corner! Hotel staff were all very nice and helpful. Location was good - quiet, safe, close to airport (taxi €30) and close to tram into Venice (you can buy tickets/passes from front desk). We loved the Smart Hotel in Venice! Thank you for the wonderful stay!

Our stay was short but sweet! The staff was the kindest we’ve encountered through many travels and SO helpful. The front desk attendant was so nice and available for anything we needed. The rooms were very modern and cozy.

We had a very good stay. The room is very comfortable and clean. The location of the hotel is very convenient, we got the tram to reach Venice and the ticket can be bought at the hotel. Andrea and the rest of the staff were very kind and helpful with all our requests. Highly recommend this hotel.

No internet - small room and small bed for children - not a great experience

Lots of bang for the buck. Was not expecting such a nice place for the price I paid. Upto date! 10 minutes to the airport. 30 minutes by bus to Venice island. Only 1 negative is I wish the room had more lighting for nighttime.

Only stayed one night but everything was excellent 10 min to airport, staff friendly had dinner in restaurant it was excellent, breakfast also very good, room very clean, everything worked, definitely stay again, free parking also which is good

The hotel was decent not far from Venice. They do need to upgrade a few things in the hotel such as doors, elevator, and headboard cushions yes. Other than that the stay and service was good.

Located on a good tram service to Venice Facial tissues was the only item that would have been a nice to have Otherwise very comfortable and convenient place

Pleasant experience at the hotel . Service in restaurant very good &staff very helpful. Only drawback is the carpets on the way to rooms in hallway not very clean with stains every where.

Such a freindly helpful customer service from the day we arrived until we left. So clean towels changed daily we loved it there

Convenient location, nice and clean. Room is spacious. Nice staff. Totally satisfied.

It's a ways from Venice, Venice but it's okay because they have shuttle service and the train also goes by. The Hotel was very comfortable and clean. It was a very relaxing peaceful town.

Really great staff and service. For the money, this was a really great hotel with great services and facilities. Would definitely go back.

This is a very nice hotel. Clean, friendly staff and very nice breakfast. Highly recommend.

A nice modern hotel, close to the tram and a couple of very good local restaurants. Venice is about 25 minutes by tram. The staff were friendly, knowledgeable and helpful, and the room was clean and well appointed. Breakfast was a god mix of uffet options and the bar area was comfortable and welcoming. A good spot if you are content to use the sometimes busy tram to commute with the locals into Venice.

The hotel and room was clean. It was Spring Break so a lot of kids there and was little loud until midnight. Wi-Fi was very weak to non existent. Very convenient if you are flying out early in the morning. Small place to eat in walking distance.

The room was very modern and very clean. It was comfortable! Very pleasant stay! The staff was very helpful!