9.0
Exceptional
From 100 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.8

Location

9.4

Service and Facilites

9.1

People often mention about Grande Centre Point Terminal 21
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Accessibility (5)
Bedroom (5)
Hotel Area (5)
Distance to City Center (4)
Surroundings (4)
Ambiance (4)
Room Space (4)
Bathroom (4)
Staff Friendliness (3)
Wifi (3)
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Traveler Reviews Grande Centre Point Terminal 21

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40
Customer reviews
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Generally good, service staffs at lobby are exceptionally polite.
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c***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Great place to be at, number 1 in my vibes, near everything, best customer service.
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Parichat H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staff service friendly, breakfast is fantastic so many to choose from, room a-bit old but nice and clean.
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H***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice, luxurious hotel connected to Terminal 21 Mall
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room has a very beautiful view. It's even more beautiful at night.
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F***d
icon-origin-TRAVELOKA
7.4
/10
Reviewed 7 week(s) ago
Very strategic location, very near to BTS, next to Terminal 21 Mall
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P***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
comfortable, clean accommodation, the receptionist is also friendly and very humble. clean and nice room. the staff is very cooperative to help with convenience. basically no regrets
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yoga s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Good stay with Terminal 21 mall.
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Great hotel. Superb staff. Wonderful experience looking forward to come again
1 people find it helpful
Accommodation's Reply
01 Aug 2024
Dear Valued guest, Thank you for sharing the wonderful review regarding your recent stay at Grande Centre Point Terminal 21. Your kind feedback is extremely appreciated and I look forward to conveying this to the entire team to learn how their efforts were recognized. Thank you again for mentioning our unbeatable location, and we hope to have the pleasure of welcoming you here on the next occasion. Atthasit Thattanachok Duty manager
N***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
ประทับใจ พนักงานบริการดี ห้องสะอาด วิวสวย
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Chan S. O.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Hi, the stay experience was just wonderful and awesome!:-) Not only the breakfast food were good and they were very accommodative to our special needs as Vegetarian and the room was made very neatly every day. Also, the staff are very professional and good in their service when we reported my daughter has left her item in the hotel where we already flown back to our country. They have helped us to find the item and make arrangement for it to be pick up by my family member when they are in Bangkok. Overall we just had very positive experience with Terminal 21 and we are sure to be back staying in the Hotel once we travel back to Bangkok.:-).
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Accommodation's Reply
26 Oct 2022
Dear Chan S. O., Thank you for sharing the glowing review of your recent stay at Grande Centre Point Terminal21. I look forward to conveying your particular recognition to the entire team to learn that their efforts were recognized. We're so glad to make your stay a memorable one and beyond your expectations. Once again, thank you for choosing to stay with us and mentioning our delicious cuisine. We hope to have the pleasure of welcoming you on the next occasion. Grande regards, Atthasit Thattanachok Guest Service Supervisor
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Chureeporn S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
ห้องสะอาดวิวสวยมีห้องครัวเล็กๆให้ด้วยน่ารักมาก แต่เสียอย่างเดียวนำ้ร้อนไม่ค่อยทำงาน
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Goh B. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 152 week(s) ago
Super convenient place to stay. The standards of the hotel was great as well.
1 people find it helpful
Accommodation's Reply
01 Sep 2022
Dear Goh, , Thank you for sharing the incredible review of your recent stay at Grande Centre Point Terminal21. We're thrilled to learn that you were impressed with our prime location, and had impressive experiences in every aspect of your stay. It's our pleasure to have and host you as a precious guest, hope to have the pleasure of welcoming you on the next occasion. Grande regards, Atthasit Thattanachok Guest Service Supervisor
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Sharon L. P. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 162 week(s) ago
Love this hotel! Will come back in future.
1 people find it helpful
Accommodation's Reply
29 Jun 2022
Dear Sharon, Thank you for sharing the glowing review regarding your recent stay at Grande Centre Point Terminal21. We're delighted to learn that our services met your expectations. Your reflection is truly appreciated and look forward to welcoming you again on the next occasion. Grande regards, Atthasit Thattanachok Guest Service Supervisor
Tong T. Z.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 166 week(s) ago
The bed was very hard and uncomfortable, woke up having body aches. Otherwise, location is good but that 's about the only thing I can comment on.
1 people find it helpful
Accommodation's Reply
14 Jun 2022
Dear Tong, Thank you for reaching out to us, and I am saddened to learn that you could not have a comfortable stay as expected. Your comments have been shared with the entire team and I can assure you that this will be addressed properly to raise our service quality. We're thankful for mentioning on our unbeatable location, and we're looking forward to seeing you again someday soon. Grande regards, Atthasit Thattanachok Guest Service Supervisor
Billy T.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 297 week(s) ago
we stay 2 nights. from 12 till 14 nov 2019. 1st night some one knock our room at 11 pm. the house keeping lady said sorry after I told her that I don't call her to came. that's annoying me, cause I can't slept after that. the other thing is hot shower in the bathroom. that was not good work.the hot water no work as well as we expected. no hot at all. so I can't take a bath in the morning.. the other things are good as well as it should be. over all we accept for our stay. good breakfast, sauna is ok, the view in the room is nice, the room is also nice, spacious and well maintenance.
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1 people find it helpful
Sandra Glaudia
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 312 week(s) ago
Great location, clean & spacious room, and fantastic service.
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Nguyen H. T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 322 week(s) ago
Nice hotel, clean. staff is very oke. The next time I have a chance, I will stay here 😄😄
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2 people find it helpful
Hui P.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 327 week(s) ago
Very pleasant, very good receptionist. The room that the staff stay up to is a room that is better than the level booked. Stay on the 27th floor. Go with many children In the hotel, there is a fitness, tennis court, swimming pool to play as conveniently. Spacious room Very beautiful city view
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2 people find it helpful
Sastia Lestari Virgini
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 336 week(s) ago
First time visit to Bangkok and I decided to stay in this hotel and it was totally a pleasant stay. Grande Centre Point Terminal 21 located just next to the Terminal 21 mall (it’s in Sukhumvit Area), and there’s a connecting door directly to the mall and to the BTS Sky Train. Very convenient! The room is still new and I did enjoy a beautiful scenery of Bangkok city from my room’s window, beautiful bathroom with complete amenities (too bad there’s no bathtub, just standing shower). They also provide quite a lot of complimentary drinks and snacks in the room. And I love the infinity swimming pool which I could swim and enjoy the city view. This hotel also provides taxi to the airport with reasonable price (good service of receptionist too). Would like to come back and stay in this hotel again for my next visit.
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1 people find it helpful
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