Overall Ratings & Reviews SpringHill Suites Dallas Richardson/Plano

Easy check in and check out and clean room

It was a good trip all was great service, and room was nice. Only issue pool and whirlpool was closed due to being green. Was really looking foward to using the whirlpool. Other than it was very exceptional.

Loved it

Pool was dirty

Everything was great as expected. I would enjoy bacon in the breakfast meat rotation even more.

TV screen is too small to share with families.

The bathroom was split. The toilet was in a separate room than the shower with sliding doors. Seemed very awkward.

Kind place

The room we had was overall excellent. There were four minor inconveniences. 1. Overall lighting- The whole room especially the two "personal areas" (toilet and shower) were too dim. 2.The toilet room door would not stay closed. 3. The water pressure in the shower was weak. AND 4. The reading light over one of the beds did not work.

N/a

it was great! very clean and everything is relatively new.Well maintained, very kind and helpful staff. Breakfast was good as well. Definitely enjoyed our stay and would recommend.

Place is clean, AC is good, and has easy access from highway. But, following points can be improved: 1. Message and questions sent to staff through Expedia message (four days before checkin) had never been answered. 2. Construction site very next to hotel parking lot was never been mentioned before booking on Expedia. 3. No soundproof at all. Thin wall and very thin door.

This is the only place I stay when I’m in town !

Nice employees. Clean. Nice sized rooms. Breakfast is what you would expect other than this the same thing every day. At least they could change the hot items a bit. Good location. You do have to ask if you want your rooms cleaned every day which is why I can’t give it an excellent rating.

Service was great! Breakfast was small and basic it lacked options. Overall it was ok. Upon checking in I found a small dead cockroach in my room. My daughter has a live cricket in her room.

The experience at our hotel was satisfactory. However, I observed a concern regarding cleanliness in certain areas of the room, particularly in the bathroom shower.

The room was very nice and clean. We had zero issues with our stay! We'd stay again.

Nice room

Great stay

Everything was just great