The property was excellent if you’re looking quiet and safe place to stay. The property is gated, it is outside of town so you will need a vehicle to get around. It is surrounded by gardens with beautiful flowers/trees. The room was spacious and included a lovely kitchenette (little fridge/freezer), you can cook your own meals. Bed was comfortable. Sheets & towels clean. And if you like cats, there are plenty roaming around. I would definitely recommend this hotel.

You need to have decaffeinated tea and coffee

Very friendly staff, great to have parking

This was the most amazing place to stay! Loved the gardens and the apartment was cozy and clean and amazing for a family of 4!!

Friendly staff. Easy check-in. Very spacious and clean units. Extra bonus: tons of the sweetest cats that are more than happy to accompany you during your stay!

Great place!

Peaceful

Extremelly helpful staff,very kind and always ready to support. During our stay someone had stolen our goggles and towels and staff helped at least a little compensate. Also as we had an early flight we were on the island 9hrs prior to check in. Staff made our room available sooner as well we were able to buy breakfast that we didnt have originally arranged. The property is located in amazing Zen garden with pool, complete tranquility a privacy secured. It was a lovely stay.

The property itself was amazing. There should have been more clear instructions on how to get onto the property itself. The property was enclosed completely and access was unclear.

The quality and size of the “apartments” (they’re basically houses, it’s great) is phenomenal for the price. To have a private back deck, many air conditioners, a kitchen, a nice bathroom, FOUR sets of sliding doors.. it was great. Friendly cats run the grounds, par for the course in Europe. Parking is a little tight and it’s in a quaint area of the island but those very small “negatives” are so heavily outweighed by the friendliness of staff, 24 hour pool and big clean rooms that it’s barely worth mentioning. I’d recommend this place to anybody. My one real and only gripe is to access the property the first time it’s a hassle. It’s a private gate and everyone gets a remote, but when you’re first arriving you need to call. It’s not well labelled where you need to go either. Besides that it’s perfect. We will be returning.

When I rrived on aute I was told by the hotel that room that I booked had some issues with the plumbing, they downgraded me to a smaller room and instead they offered me breakfast (it was pretty OK) the place needs more maintenance and cleaning, the room smelled like humidity. The pool area is nice.

Clean and pleasant. Basics in the kitchenette. For anything else like groceries, excursions, beach etc you need a car. 1 restaurant in walkable distance.

Very well located hotel to explore the northern part of the island. Set up with kitchen is good and comes in handy for a break of eating out and prepping lunches for hikes. The pool is a nice addition after a full day of walking

Very beautiful garden around the hotel with lots of flowers, but some places are not cared for. The playground for children was dirty and needed updates. The apartment was really old and not the same as was in the photo. The kitchen equipment is old and unsafe. It was very noisy because you can hear every breath of your neighbors. Without a car, you cannot access the facility. The area around looks like an industrial. Also, there are lots of cats and they come in into apartments and can steal something from your table. I have a strong allergy, so it was a pity surprise for me. I do not recommend this place for the vacation.

Reception staff were unclear and not very accommodating. There are also a lot of cats around the property which we were not aware there would be, I am allergic and the reception’s response was ‘staff usually enjoy them’.

The staff was very nice. The rooms are very outdated and smell of mold. The property needs a renovation. Would not stay here again until they renovated

Good location.

We were traveling to Sao Miguel from US on red-eye. Needed a place to stay in early morning. The staff there were very accommodating, helpful, and feel they went above and beyond to help us out and make our stay awesome.

Always they provide amazing service, all the workers are very friendly

Reception was very friendly and very helpful. The grounds we're very beautiful and had lot's to offer . Pool was good and deep which was a nice perk. The property itself made you feel like you we're in a zen garden very lush, green, and beautiful. The downfall to this property is you would need a car or some sort of transportation has this hotel is about a half hour walk to R. Grande. Other then that very happy with the hotel, property, and our stay.