There was a hair on my pillow when I arrived. There were no tissues and when I tried to check in they told me to wait…. While others after me were able to check in right away.

Excellent service and clean.

Great breakfast and friendly staff.

The breakfast was good, the hotel is not in the city centre and the swim palace is not part of the hotel, maybe I read the info about the hotel in a wrong way, but for me it’s a typical conference hotel with small rooms.

The room was good size and clean. Really nice lobby and friendly staff. The restaurant food was lovely.

Best breakfast of my life

Excellent breakfast and great location

Nice staff, pleasant room & fabulous breakfast. Plus, a very nice rooftop bar

Very nice room, clean, very good breakfast with lots of options

The hotel had a great location and was clean, roomy and had a great view!

Likes: + Location: 8 min walk from the central station, also within walking distance of several nice restaurants, shopping malls, and main attractions. + Breakfast Buffet: Healthy, hearty, and diverse to address all tastes. Dislikes: - Check-in receptionist: Unlike most of the very friendly professional staff, it was a very unpleasant experience having to deal with that receptionist. Maybe he was just having a bad day. Anyway, I highly recommend using the self check-in station for a more dignifying experience! - Room: Narrow, poorly lit, with towels' hangers inconveniently placed near the floor and immediately above the toilet seat (but now hangers behind the toilet door for exsmple!). Also, the AC heating is limited to only 3 degrees above the auto temperature (so, pack heavy winter PJs!).

Nice room, excellent breakfast, excellent location and very nice people.

Magnificent hotel with great facilities, space, very modern and close to the city. Our bedroom was on the seaside with a gorgeous view over the fjord. The bed was very cosy and the towels soft. I enjoyed the generous breakfast in the morning and the free access to the spa in the building next door. There’s a bus no25 around the corner that takes you to the city. Train station is otherwise only 10 min away on foot.

The bed was one of the best I've slept in - topper, linen, all great - and the complimentary coffee also really good (beats Nescafé, and I know it's a tiny detail, but in the depths of winter, it matters!). Breakfast was plentiful, and the Nør restaurant also great for a Christmas meal. The bar staff were also lovely. It was a shame there weren't more food options available over Christmas, but even so, I had a wonderful stay.

The room had a great waterfront. J

Fantastic stay

The front desk staff was amazing - accommodated luggage storage and early check in, took the time to make individualized dinner recommendations, and provided access to the gym and sauna accross the way. The hotel is also beautiful, clean, modern and well located. Would stay here any time I'm in Trondheim.

Big hotel with classy rooms and a great location close to the station. The breakfast and food were amazing and beautifully presented. I enjoyed the elegant lobby and attended a conference here — overall, an excellent experience at a reasonable price.

The rooms could use a bit of maintenance (floor scratched, bed board stuffing cracked) but everything else is top notch. The location is great (10 minutes from the train station), the breakfast options are incredible, the staff is very nice and helpful.

Nice hotel, great location to city center and train station