The hotel itself is beautiful, and the breakfast was very good with a nice selection. The location and facilities were also enjoyable. However, I was disappointed by the attitude of some staff members. When I checked in, my room was not ready as requested, so I waited in the lobby and walked around to look at the hotel. A male staff member suddenly asked if I was a guest. After I explained my room number, he went to speak with the front desk. When I asked the reception staff if I was not allowed to walk around the hotel while waiting, her response was not very friendly. I understand that staff need to ensure security, but the way guests are approached and communicated with is very important. As a paying guest, I expected a more welcoming and respectful attitude. It was a pity because the hotel itself is lovely, but the service experience affected my overall impression. Hopefully the management can improve staff training and guest communication.

very happy

Clean-Modern-Great Amenities- Very friendly and Accommodating staff. Breakfast is Excellent.

Excellent rooms that are clean. Mattresses super comfortable. Ritual products in the bathroom. Staff were helpful. Great location in the city.

Great location, staff so helpful, and the breakfast choices were AMAZING

Great Hotel. Friendly staff. Restaurant on 9th floor, was the best meal. So delicious and friendly staff. Views too. Perfect location. Easy walk everywhere. A short walk to our cruise terminal was a bonus.

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Modern hotel, clean spacious rooms, guest treated with January care

Helpful staff and a very good breakfast buffet. Views over the fjord are beautiful

The room was clean, however, the bed was sub par.

Wonderful breakfast

Excelente hotel, ubicación inmejorable, excelentes habitaciones, personas muy amables lo atienden y el mejor desayuno de la ciudad. Muy recomendable.

I had a beautiful view but wasn't impressed by much else. I didn't like the decals on the window which spoilt the view and the chairs in the room, the desk chair was uncomfortable and the lounge chair was comfortable but too low to enjoy the view. No usb ports in the plug sockets. The lifts were busy and they serve the stupid one slice bacon on the eggs at breakfast. There's a fridge but its stocked up with a mini bar even though theres a shop a 2 minute walk away. Says it all really, looks great but behind the scenes there's no substance. And the airport bus does not stop there. Thought it was expensive for what I got.

We loved our stay at the Clarion Hotel Trondheim! It sits right on the harbor and was conveniently located near the Trondheim Central Station. Pros: - Trondheim is a very walkable city and the Clarion gave easy access to the downtown area through a few different routes. - It was less than a 10 minute walk (with 3 rolling bags) from the Central Station and then about a 10 minute walk to the Hurtigruten port. - Comfortable rooms: bed, refrigerator, air conditioning, and a little window that opened. - The breakfast buffet was the best that we experienced in all our hotel stays. It was pretty amazing. - Love, love, love that in all the hotels we stayed in in Norway we needed to put one of our key cards into a slot in our room to activate the electricity. Cons: None..... It was a great place to stay.

Our go to hotel when visiting our son who lives in Trondheim and breakfast is great

Our stay at the Clarion Hotel Trondheim was exceptional from the moment we arrived, thanks in large part to Sofia at the front desk. She was welcoming, efficient, and genuinely committed to making our visit smooth and enjoyable. When our TV remote stopped working, she didn’t just send someone—she personally brought fresh batteries to our room with a smile. That level of attentiveness is rare, and it set the tone for the rest of our stay. The hotel itself is modern, spotless, and perfectly located, but it’s the staff—especially Sofia—who elevate the experience. We also enjoyed an excellent supper at the hotel restaurant, which exceeded our expectations in both quality and service. The dishes were beautifully prepared, full of flavour, and served promptly despite a busy dining room. It’s clear the kitchen and service teams take real pride in what they do. Between the outstanding meal and the thoughtful hospitality throughout the hotel, the Clarion delivered a stay that felt both comfortable and memorable. We would happily return and highly recommend it to others.

Room 605. Window latch was broken. Could not open for fresh air, thus room was slightly too warm for our comfort.

We ended up here when our original hotel was closed due to strike action. The only rooms left were standard rooms. We found the room to be old and ugly dark brown with peeling vinyl fabric on the headboard. The lighting was dim. The shower design meant the whole bathroom floor got wet. The tv was old with limited channels and no streaming. We were pleased to have a bed for two nights but our original booking at the Radisson Blu would have had a river view and a bigger room with better interior design. And for less money. This hotel was very large and seemed to be focussed on holding conferences for large groups. The plus for us was the hotel was been the ferry port and the train station which meant a short walk from and too with our luggage.

Hotel employees were striking when we arrived but the hotel was still well run. The breakfast buffet was still excellent and a to-go breakfast was packed for us the day we left on an early train.

Very friendly and helpful staff. Excellent stay.